Emily Hames
Decatur,AL
Summary
Results-driven professional with a background in administrative support and medical communications. Committed to upholding patient confidentiality and improving clinical operations through effective record management and collaborative team engagement.
Overview
10
10
years of professional experience
Work History
Medical Secretary
Decatur Morgan Hospital
04.2026 - Current
- Maintained accurate patient files and updated information as needed.
- Processed medical records in compliance with HIPAA regulations efficiently.
- Developed familiarity with medical terminology to enhance communication accuracy.
- Supported physicians in delivering optimal care by accurately transcribing medical orders and maintaining up-to-date documentation.
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction.
Lead Communications Specialist
Decatur Morgan Hospital
04.2022 - 09.2026
- Collaborated with healthcare teams to create informative materials that improved patient education outreach.
- Maintained accurate patient records within electronic health record systems to ensure compliance and data integrity.
- Collaborated with medical staff to streamline communication between departments, improving operational efficiency.
- Managed difficult conversations with compassion and professionalism, helping deescalate tense situations while maintaining a focus on finding resolutions.
Administrative Assistant
Lowes Home Improvment
03.2017 - 12.2021
- Managed daily administrative tasks, ensuring efficient office operations and support for team members.
- Developed and maintained filing systems, improving document retrieval times and organizational effectiveness.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Processed invoices and expense reports, ensuring compliance with organizational policies.
- Assisted in budget preparation and forecasting, providing financial insights for decision-making.
Education
High School Diploma -
Austin High School
Decatur, ALSkills
- Medical terminology
- Clinical support
- Strong organizational skills
- Patient confidentiality adherence
- Medical records management
- HIPAA compliance
- Detail-oriented approach
- Provider relations
Timeline
Medical Secretary
Decatur Morgan Hospital
04.2026 - Current
Lead Communications Specialist
Decatur Morgan Hospital
04.2022 - 09.2026
Administrative Assistant
Lowes Home Improvment
03.2017 - 12.2021
High School Diploma -
Austin High School