Emily Harper
Minneola,United States
Summary
Results-driven Server and Barista experienced in enhancing customer satisfaction through proactive conflict resolution and personalized service. Delivered operational efficiency by managing diverse tasks in fast-paced environments while maintaining high standards of cleanliness and safety. Committed to teamwork and adaptability, contributing to a positive dining experience.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Culver’s
Clermont, FL
01.2025 - Current
- Prepared food items following safety and quality standards.
- Assisted customers with menu selections and special requests.
- Collaborated with team members to ensure timely service delivery.
- Maintained cleanliness of dining area and kitchen equipment.
- Restocked supplies and organized inventory in storage areas.
SERVER
Sonny's BBQ
Clermont, FL
06.2025 - 12.2025
- Guided diners in meal selections, increasing customer satisfaction.
- Guided diners in meal selections, enhancing their dining experience.
- Addressed customer concerns promptly, improving satisfaction.
- Highlighted featured menu items to customers, boosting sales.
- Processed customer payments with precision at the register, ensuring security.
- Promoted additional menu items, increasing overall sales.
Food Service Worker
Papa Johns
Clermont, FL
01.2023 - 08.2023
- Collaborated with coworker to efficiently complete tasks and enhance team productivity.
- Managed multiple tasks while adapting to changing priorities and maintaining service quality.
- Responded promptly to customer needs, resolving issues to ensure satisfaction.
- Engaged in training programs to acquire new skills and stay updated with industry changes.
- Completed projects within specified deadlines while maintaining high-quality deliverables.
- Collaborated with a coworker on various tasks to enhance overall efficiency.
- Managed and coordinated multiple projects while ensuring timely completion.
- Developed departmental objectives, budgets, policies, procedures, and strategies.
- Utilized social media and communications platforms to engage with audiences effectively.
Education
Clermont, FL
Skills
- Food safety practices
- Food preparation
- Inventory management
- Time Management
- Task adaptability
- Customer Relationship
- Team Collaboration
- Teamwork
- Adaptability
- Problem solving
- Conflict Resolution
- Project Management
Timeline
SERVER
Sonny's BBQ
06.2025 - 12.2025
Food Service Worker
Culver’s
01.2025 - Current
Food Service Worker
Papa Johns
01.2023 - 08.2023