Emily Hartung
Magnolia,TX
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Driver Support
Hansen And Adkins Transport
Spring, TX
03.2016 - Current
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues
- Educated customers on company systems, form completion and access to services
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
- Used Microsoft Word and other software tools to create documents and other communications
- Proved successful working within tight deadlines and fast-paced atmosphere
Dispatcher/Damage Controlman
C.A R Transport
Spring, TX
02.2006 - 10.2007
- Directed dispatching, routing and tracking of 35 fleet vehicles.
- Closely monitored dispatch board to triage and prioritize over 50+ daily calls.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Directed investigations to verify and resolve customer or shipper complaints
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards
- Directed dispatching, routing and tracking of 60 fleet vehicles
- Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management
Mimms Clerk
United States Marine Corps
San Diego, CA
08.2000 - 08.2004
- Installed, operated and maintained field communications equipment
- Inspected and performed regular maintenance on company communication equipment
- Worked with superiors to standardize job responses and duties for security perimeters
- Prepared variety of different written communications, reports and documents
- Exceeded goals through effective task prioritization and great work ethic
- Identified issues, analyzed information and provided solutions to problems
Education
High School Diploma -
Centerville High School
Centerville, TX05.2000
Skills
- Vehicle Maintenance
- Time Management
- Safe Driving Techniques
- Customer Service
- Assisting Drivers
- Valid Driver's License
- Optimizing Routes
- Driver Routing
- Adjusting Routes
- Proficient in TMW
- Proficient in Magnus
- Proficient in Samsara
Refrences
Bobby Rodgers-(903)372-1982 Hansen and Adkins Terminal supervisor
Mark Holland- (832)523-7571 Hansen and Adkins Terminal Manager
Gerald Price-(832)566-8780 C.A.R Transport Safety Manager
Timeline
Driver Support
Hansen And Adkins Transport
03.2016 - Current
Dispatcher/Damage Controlman
C.A R Transport
02.2006 - 10.2007
Mimms Clerk
United States Marine Corps
08.2000 - 08.2004
High School Diploma -
Centerville High School
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