Summary
Overview
Work History
Education
Skills
Websites
Timeline
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RODOLFO GARCIA

MAGNOLIA,TX

Summary

Accomplished Senior Technician with expertise in equipment calibration and customer support, honed at Watex Linel, Inc. Enhanced operational efficiency by mentoring junior staff and implementing preventive maintenance strategies. Recognized for exceeding customer expectations and delivering exceptional service. Proficient in troubleshooting and system installations, ensuring seamless operations and client satisfaction.

Overview

15
15
years of professional experience

Work History

Senior Technician/Operations Manager

Watex Linel, Inc
06.2011 - Current

Monitored and enforced safety measures to mitigate hazards.

  • Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
  • Installed new systems and parts with efficient approach.
  • Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Provided exceptional customer support, resolving technical issues quickly and efficiently.
  • Exceeded customer expectations during field service visits by demonstrating professionalism, technical expertise, and excellent communication skills.
  • Completed preventive maintenance on set schedules.
  • Managed inventory control, ensuring accurate tracking of parts and supplies for seamless operations.

Pest Control Technician

McAllen Pest Control
08.2010 - 04.2011
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.

Education

High School Diploma -

Sunnyside High School
Sunnyside, WA
06-2003

Skills

  • Customer support
  • Troubleshooting skills
  • Electrical systems
  • System installations
  • Hand and power tools
  • Technology-savvy
  • Software installation
  • Documentation and reporting
  • Troubleshooting
  • Preventive Maintenance
  • Quality control
  • Customer interaction
  • Minor Carpentry
  • Mechanical Knowledge

Timeline

Senior Technician/Operations Manager

Watex Linel, Inc
06.2011 - Current

Pest Control Technician

McAllen Pest Control
08.2010 - 04.2011

High School Diploma -

Sunnyside High School