Emily Hayes
Ripley,WV
Summary
Offering strong foundation in leadership and team coordination, with a love for learning and developing in supportive environment. Will contribute a proactive approach to problem-solving and conflict resolution, combined with ability to learn on my feet. Ready to use and develop communication and organizational skills in a culinary management role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Sheetz
Ripley, WV
10.2024 - Current
- Supervised daily operations, ensuring adherence to company standards and procedures.
- Trained and mentored staff on customer service excellence and operational efficiency.
- Coordinated inventory management, optimizing stock levels to reduce waste.
- Implemented process improvements, enhancing workflow efficiency across shifts.
- Monitored team performance, providing feedback to promote professional development.
- Enforced safety protocols, maintaining compliance with health and safety regulations.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Team Member
Sheetz
Ripley, WV
04.2023 - 10.2024
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Inventory control
- Analytical thinking
- Policy enforcement
- Priority management
Certification
food safety certification
serve safe manager certified
Timeline
Supervisor
Sheetz
10.2024 - Current
Team Member
Sheetz
04.2023 - 10.2024
High School Diploma -
Penn Foster Career School