Emily Hebert
South Burlington,Vermont
Summary
To secure a new position in the restaurant service industry utilizing experience as a server, bartender and host that prioritized customer satisfaction, efficient operations, and an enjoyable dining experience.
Overview
3
3
years of professional experience
Work History
Server, Bartender, Host, Food Runner, Busser
Sneakers Bistro
07.2021 - 12.2023
- Proactively anticipated and addressed customer needs, offering recommendations, accommodating special requests, and ensuring a memorable dining experience
- Actively contributed to the development and implementation of new policies and procedures aimed at improving customer service and operational efficiency
- Demonstrated exceptional multitasking abilities by taking on multiple roles within a fast-paced restaurant environment
- Utilized strong communication skills to coordinate between kitchen and front-of-house staff, ensuring seamless organization of orders and timely service delivery to customers
- Trained and mentored staff members to optimize company productivity
Assistant
Catamount Realty Group
06.2021 - 08.2021
- Ensured customer satisfaction by working in a timely manner and organized fashion
- Streamlined operations to new CRM software and organized client files
- Met deadline for end of summer data project
Education
Bachelor of Business Administration -
Villanova University - School of Business
Villanova, PA05.2027
High School Diploma -
South Burlington High School
South Burlington, VT06.2023
Skills
- Exceptional customer service
- Strong Work Ethic
- Guest Engagement
- Communication
- Safe Food Handling
- Problem Solving
Accomplishments
Active member of the prestigious Honors Program at Villanova University, engaging in rigorous academic coursework and enriching extracurricular activities to foster intellectual growth and scholarly achievement.
Extracurricular Activities
- Women in Business Society, Villanova University, 09/2023 - PRESENT
- Business of Fashion Society, Villanova University, 09/2023 - PRESENT
- The Bandana Project, Villanova University, 09/2023 - PRESENT
References
- Marc Dysinger, Owner at Sneakers Bistro, 28 Main Street, Winooski, VT, 05404, Marc@sneakersbistrovt.com - 802-598-2495
- Garret Jacobs, Manager at Sneakers Bistro, 28 Main Street, Winooski, VT, 05404, Garret@sneakersbistrovt.com - 802-579-3100
Timeline
Server, Bartender, Host, Food Runner, Busser
Sneakers Bistro
07.2021 - 12.2023
Assistant
Catamount Realty Group
06.2021 - 08.2021
Bachelor of Business Administration -
Villanova University - School of Business
High School Diploma -
South Burlington High School
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