Emily Hendrickson
Amityville,NY
Summary
Efficient and highly organized professional with 7 years of experience seeking Administrative assistant position to bring excellent organizational skills and to increase efficiency of the company operations. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Renewal by Andersen (East End Installers)
Farmingdale , NY
2017.08 - Current
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Scheduled appointments between clients and customers and internal staff members.
- Provided administrative support to the team, including scheduling appointments and managing calendars.
Host
Black Forest Brew Haus
Farmingdale , NY
2014.02 - 2017.08
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Managed dining room layout to maximize efficiency of staff members.
Sales Associate/Cashier
Forever 21
Massapequa , NY
2013.09 - 2014.01
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
Host / Trainer
Houlihan’s
Farmingdale , NY
2012.02 - 2013.09
- Provided orientation and training to new staff members on the host job duties.
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
Secretary
Bruce McCorkindale C.P.A
Seaford , NY
2008.06 - 2012.02
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Provided administrative support to the office manager and other staff members.
Education
Associates Degree - Fashion Merchandising
Nassau Community College
Garden City, NY2011-01
High School Diploma -
Wellington C. Mepham High School
Bellmore, NY01.2008
Skills
- Microsoft Word/Excel/Powerpoint
- Communication
- Responsible
- Excellent organizational skills
- Detail oriented
- Good time management and multitasking abilities
- Appointment Scheduling
- Inbound Phone Call Handling
Personal Information
Title: Administrative assistant
References
- Diana Puzio, 347-665-5179
- Amanda Addeo, 631-566-0311
- MaryAnn Ciccarelli (Bruce McCorkindale C.P.A), (516)-351-6792
Timeline
Administrative Assistant
Renewal by Andersen (East End Installers)
2017.08 - Current
Host
Black Forest Brew Haus
2014.02 - 2017.08
Sales Associate/Cashier
Forever 21
2013.09 - 2014.01
Host / Trainer
Houlihan’s
2012.02 - 2013.09
Secretary
Bruce McCorkindale C.P.A
2008.06 - 2012.02
Associates Degree - Fashion Merchandising
Nassau Community College
High School Diploma -
Wellington C. Mepham High School
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