Emily Henry
B-Z by the Sea, Lucky Way Food/Liquor Store
Hitchcock,TX
2
years of professional experience
Dynamic employee with proven expertise in customer service, team leadership, and complex problem-solving. Large thanks to many years in the hospitality industry. Committed to enhancing operational efficiency, safety and ensuring success. Ready to take on a new role using these collective skills.
Work History
Manager
1 Year 10 Months- Managed daily store operations, ensuring efficient workflow and high satisfaction of all patrons.
- Train and manage employees using direct communication skills, ensuring all conflicts, complaints or questions are quickly resolved.
- Developed and maintained relationships with customers and suppliers through account development.
- Implemented inventory control processes, reducing waste and improving stock accuracy.
- Oversaw financial transactions, ensuring compliance with cash handling procedures. Maintain an accurate register with basic math skills.
- Collaborated with suppliers to optimize product selection and pricing strategies.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma
Skills
Customer service
Team leadership
Time management
Decision-making
Attentive to nuances
Trustworthy in commitments
Interpersonal communication
Complex Problem-solving
Quick learner
Multitasking
Positive attitude and energy
Basic mathematics
Timeline
Manager
B-Z by the Sea, Lucky Way Food/Liquor Store
05.2023 - 03.2025Read More
Martha Raines High School
High School Diploma
Read More