Emily Hernandez
Houston,TX
Summary
Dynamic professional with a proven track record in customer engagement and sales enhancement at Uptown Cheapskate. Excelled in upselling and problem-solving, significantly improving customer satisfaction. Skilled in first aid and CPR, demonstrating strong verbal communication. Adept at creating impactful displays and ensuring safety, showcasing a blend of hard and soft skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Uptown Cheapskate
Sugar Land, TX
06.2024 - Current
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Processed credit card transactions quickly and securely.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Lifeguard
Mission Glen Pool
Houston, TX
03.2024 - 08.2024
- Administered immediate and comprehensive first aid to injured and distressed patrons.
- Observed sections of assigned water zone of responsibility.
- Kept equipment in good working order with frequent inspections and minor repairs.
Hostess
Texas Roadhouse
Richmond, TX
05.2022 - 08.2022
- Answered telephone to provide dining information and take reservations.
- Monitored dining area to assess server capacity and estimate wait times.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Education
High School Diploma -
George Bush High School
Richmond, TX05-2024
Skills
- Upselling
- Problem-solving
- First aid and CPR
- Strong swimming skills
- Telephone reception
- Verbal and written communication
Languages
Spanish
Native/ Bilingual
Timeline
Sales Associate
Uptown Cheapskate
06.2024 - Current
Lifeguard
Mission Glen Pool
03.2024 - 08.2024
Hostess
Texas Roadhouse
05.2022 - 08.2022
High School Diploma -
George Bush High School
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