Emily Himmelsbach
Cheektowaga,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Training Associate
McDonald’s
Buffalo, New York
04.2025 - Current
- Assisted in developing training materials for new employees.
- Conducted orientation sessions for new team members.
- Facilitated hands-on training in food safety procedures.
- Monitored trainee performance and provided constructive feedback.
- Coordinated scheduling of training sessions for staff members.
- Supported management in implementing operational standards and policies.
- Engaged with employees to address training-related inquiries and concerns.
- Managed multiple projects simultaneously while meeting tight deadlines under pressure.
- Provided feedback to management regarding employee performance improvement opportunities.
- Conducted skills gap analyses to identify training requirements for different departments.
- Facilitated engaging and informative training sessions for both new hires and existing staff.
- Conducted visits to ensure compliance and training standards
General Manager
McDonald's Restaurant
Buffalo, NY
08.2019 - 12.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Guided management and supervisory staff to promote smooth operations.
- Administered employee discipline through verbal and written warnings.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Created schedules and monitored payroll to remain within budget.
- Recruited, interviewed and hired qualified staff for open positions.
- Trained employees on duties, policies and procedures.
- Oversaw food safety compliance and regulation
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
Education
High School Diploma -
Cheektowaga Central Highschool
Cheektowaga, NY01-2022
Skills
- Customer Retention
- Staff Supervision
- Expense Control
- Operations Oversight
- Schedule Management
- Employee Development
- Problem Resolution
- Food safety regulations
- Operations Management
- P&L Management
- Labor Cost Controls
- Leadership and team building
- Exceptional interpersonal communication
- Inventory management
- Employee training
Timeline
Training Associate
McDonald’s
04.2025 - Current
General Manager
McDonald's Restaurant
08.2019 - 12.2024
High School Diploma -
Cheektowaga Central Highschool