Emily Hinrichsen
Long Beach,NY
Summary
Motivated, results-driven MBA professional seeking to leverage proven recruitment and talent acquisition success. Eager to contribute exceptional interpersonal and communication skills, along with a track record in candidate selection, to enhance the recruitment processes and foster a culture of excellence within a dynamic organization.
Overview
7
7
years of professional experience
Work History
District Manager
European Wax Center
08.2021 - Current
- Oversee all recruiting, hiring, training and development of up to 50 employees for three locations.
- Effective leadership and performance management leads to 100-171% year-over-year adjusted sales growth.
- Leveraged technology through applicant tracking systems to optimize recruitment process and maintain talent pool aligned with organizational requirements.
- Boosted employee morale by creating positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Reduced turnover rates by 20% by implementing retention strategies designed to address potential employee concerns before escalated into resignations or terminations.
Center Manager
European Wax Center
05.2018 - 08.2021
- Managed operations, performance, training, and development of up to 20 professionals.
- Improved location's adjusted sales by 66% within one year.
- Received Manager of Quarter award out of 30 other managers for excellent leadership and performance.
- Conducted interviews to assess applicants skills and experience. Recognized by Franchise Owner for exceptional ability to select high-performing applicants.
- Invited to present at schools to educate students about employment opportunities leading to 5 new hires.
- Promoted to District Manager based on consistent and exceptional performance, demonstrating strong leadership, strategic thinking, and exceeding performance metrics.
Assistant Manager/Guest Service Associate
European Wax Center
08.2017 - 05.2018
- Maintained highest sales of all associates on team, generating over $100,000 within 9 months.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Improved customer satisfaction and retention by addressing and resolving complaints promptly.
- Promoted from Guest Service Associate to Assistant Manager within six months.
- Promoted from Assistant Manager to Center Manager within three months.
Lead Brand Ambassador
RXBAR
06.2017 - 05.2018
- Increased product sales through effective demonstrations and engaging customer interactions.
- Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Established and maintained positive relationships with customers.
Education
MBA - Business Administration And Management
California State University, Long Beach, CA
Long Beach, CA05.2023
Bachelor of Science - Business Administration And Management
California State University, Long Beach, CA
Long Beach, CA05.2016
Skills
- Recruiting and Hiring
- Human Resource Management
- Customer Service
- Leadership Skills
- Team Development
- Talent Management
- Relationship Building
- Multi-Tasking Strength
Timeline
District Manager
European Wax Center
08.2021 - Current
Center Manager
European Wax Center
05.2018 - 08.2021
Assistant Manager/Guest Service Associate
European Wax Center
08.2017 - 05.2018
Lead Brand Ambassador
RXBAR
06.2017 - 05.2018
MBA - Business Administration And Management
California State University, Long Beach, CA
Bachelor of Science - Business Administration And Management
California State University, Long Beach, CA
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