Emily Hinojosa
San Antonio,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Personal Shopper
HEB
San Antonio, TX
03.2022 - 02.2024
- Select eCommerce online orders and package them; Ensure all Perishable and Non-Perishable eCommerce merchandise areas clean and free of debris
- Assist in selecting, sorting, unloading merchandise from baskets or totes into refrigeration, frozen, or dry storage holding areas
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Cashier/Apparel/Customer Service Representative
Walmart
09.2019 - 02.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
Leasing Agent
Summer Stone Apartments
11.2018 - 05.2019
- Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features
- Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Contacted and followed up with tenants on renewal notices.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
Cashier
Office Depot
08.2018 - 10.2018
- Assisted with purchases, locating items and signing up for rewards programs
- Processed all sales transactions accurately and promptly to prevent long customer wait times
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Business Management
Victoria College
Skills
- Attention to Detail
- Upbeat and Outgoing Attitude
- Verifying Order Accuracy
- Relationship Building
- Guest Services
- Positive and professional
- Cash Management
- Creative Problem-Solving
- Planning and Organization
- Product Knowledge
Timeline
Personal Shopper
HEB
03.2022 - 02.2024
Cashier/Apparel/Customer Service Representative
Walmart
09.2019 - 02.2022
Leasing Agent
Summer Stone Apartments
11.2018 - 05.2019
Cashier
Office Depot
08.2018 - 10.2018
Business Management
Victoria College
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