Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress Supervisor
Fretboard Public House
06.2021 - Current
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Childcare Provider
Personal Employer
02.2020 - Current
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Taught children to organize toys, wash hands, and share by leading by example.
Communicated with parents regarding children's progress and development, raising any issues.
Monitored children's play activities to verify safety.
Engaged with children on individual basis to build positive relationships.
Reassured children when upset providing emotional support and stability.
Education
Bachelor of Science - Psychology
Miami University
Oxford, OH
05.2024
High School Diploma -
Talwanda Highschool
Oxford, OH
05.2020
Skills
Ability to work with children
Customer service
Interpersonal and Logical Reasoning Skills
Conflict Resolution: Skill in handling conflicts and resolving issues in a constructive manner
Multicultural Competence: Understanding and respecting cultural diversity and its influence on psychology practices
Counseling Techniques: Knowledge of therapeutic approaches and counseling methods suitable for different clients and conditions
Adaptability: Flexibility in adjusting to changing circumstances and new information in research or therapeutic settings
Problem-Solving: Ability to identify issues and devise appropriate solutions in various psychological contexts
Ethics and Confidentiality: Understanding and adherence to ethical guidelines and maintaining strict confidentiality with clients' information
Report Writing: Ability to write clear and concise reports on research findings, assessments, or counseling sessions
Certification
Citit Program Training - Basic course, Human as Subjects IRB basic course, Human Research, and development.
Director of Operations at Rivertowne Public House & King Street Public HouseDirector of Operations at Rivertowne Public House & King Street Public House