Emily Isaac
Atlanta,Georgia
Summary
Detail-oriented and motivated data analyst specializing in Political Science, dedicated to providing valuable insights into government processes, policies, and public opinion. Expertise in enhancing customer satisfaction and media outreach, combined with a strong command of marketing tools and copywriting skills to effectively refine sales strategies. Exceptional oral and written communication abilities support marketing teams and foster robust client relationships. Currently serving in the Army, exemplifying discipline, commitment, and a strong work ethic while demonstrating a results-driven approach in sales and membership services.
Overview
6
6
years of professional experience
Work History
Membership Consultant
Massage Heights
11.2025 - Current
- Maintained appointment schedules using scheduling software, optimizing office workflow and client service.
- Addressed patient inquiries effectively, providing information about services and improving overall satisfaction rates.
- Collected, verified, and maintained member and guest data using internal systems, ensuring accuracy of accounts, billing details, and attendance records.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
Junior Assistant
United Oak Marketing
06.2025 - Current
- Collaborated with client associates to develop and execute marketing strategies that enhanced brand visibility and client engagement.
- Led training sessions for new team members, ensuring they understood company processes, marketing tools, and industry best practices.
- Assisted in building and nurturing a cohesive, motivated marketing team by providing ongoing support, feedback, and encouragement.
- Coordinated team activities and initiatives to foster a collaborative work environment and boost team morale.
- Monitored team performance and implemented motivational techniques to maintain high levels of productivity and enthusiasm.
- Contributed to campaign planning, content creation, and performance analysis to support overall marketing objectives.
Petroleum Specialist
Department of Army
12.2019 - Current
- Developed and implemented strategies for oil and gas exploration activities.
- Monitored drilling operations to ensure that they are conducted safely and efficiently.
- Prepared reports detailing findings from field investigations or evaluations of existing facilities.
- Developed plans for enhanced recovery methods such as water injection or gas lift systems.
- Implemented safety procedures for personnel working in hazardous environments associated with petroleum operations.
Manager
American Eagle Outfitters
06.2022 - 02.2024
- I was responsible for a variety of duties including managing overall store operations, recruiting and scheduling employees, training and evaluating employees, following up on work results and other
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
Education
Bachelor of Arts - Political Science And Government
Georgia State University
Atlanta, GA05-2026
High school diploma -
Chapel Hill High School
Douglasville, GA08.2019
Skills
- Schedule coordination
- Workforce Management
- Verbal and written communication
- Military Experience
- Employee Evaluation
- Human Resources
Accomplishments
- I've been awarded within my unit for being the most improved soldier in E. Co, 1-106th Aviation, "she has shown amazing dedication to her craft by increasing and sustaining her knowledge of POL operations"
Military Service
The Georgia Army National Guard has a unique dual mission. Domestically, it serves at a state level to protect communities here at home. The Guard's federal mission is to support active duty military forces in responding to threats abroad and humanitarian disasters.
Timeline
Membership Consultant
Massage Heights
11.2025 - Current
Junior Assistant
United Oak Marketing
06.2025 - Current
Manager
American Eagle Outfitters
06.2022 - 02.2024
Petroleum Specialist
Department of Army
12.2019 - Current
High school diploma -
Chapel Hill High School
Bachelor of Arts - Political Science And Government
Georgia State University