Summary
Overview
Work History
Education
Skills
Indy RBI (Reviving Baseball in the Inner City
References
Indiana Alcohol and Tobacco License
Timeline
Generic

Emily Jenkins Dunn

Indianapolis,IN

Summary

2017- Present

Conscientious professional in residential and commercial cleaning, known for being highly productive and efficient in task completion. Possess specialized skills in sanitation practices, time management, and organization. Maintains communication, adaptability, and problem-solving to ensure top-notch service delivery.

Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.

2023 4th quarter

2024 1st quarter

Nominated and received Best of the Best Award Heart of the House

Recognized in both quarters for maintaining cleanliness scores 92 and up

1995-2017

St Francis Hosp CNA/Ortho Tech (Inpatient)

Dr Greg Hardin Center for Orthopedic Surgery Front office

Check in -out

Scheduling Appointments, diagnostic pre op etc

Insurance and pre-auth

Home Health Care

Overview

29
29
years of professional experience

Work History

Housekeeping

Hotel Equalities
Indianapolis, Indiana
09.2024 - Current
  • Cleaning all public space areas
  • Assist front desk and all other departments to ensure guest needs are met
  • Stocking/Restocking
  • Laundry
  • Work orders for maintenance repair
  • Any tasks needed to ensure cleanliness guest comfort and safety

Sub Contractor

Emily Dunn Residential/Commercial Cleaning LLC
Indianapolis, Indiana
08.2018 - Current
  • Implemented safety protocols on-site, conducting regular inspections to comply with industry and legal safety standards.
  • New Construction clean up
  • Residential Home Cleans (3 clients bi/weekly clean

Housekeeping Supervisor

Whitelodging J.W Marriott
Indianapolis, Indiana
12.2022 - 08.2024
  • Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Inventoried incoming supplies and placed items in stock for use by personnel.
  • Prepared work schedules for associates to promote proper staffing levels.
  • Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
  • Scheduled employees' shifts according to occupancy levels at the hotel.
  • Swept and damp-mopped private stairways and hallways.
  • Responded promptly to maintenance requests from guests or staff members.
  • Monitored cleanliness of lobby, swimming pool and other common areas.

DCT/RPM scheduling and cleaning worked with Engineering Dept to ensure all areas were up to code standard

  • Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.

Medical Representative

St Francis Hospital Beech Grove/ South Campuss
Indianapolis, Indiana
09.1995 - 04.2016
  • Inpatient and Outpatient care
  • Dr Greg Hardin Center for Orthopedic Surgery all front office duties
  • Check in and out
  • Patient demographics
  • Schedule all procedures
  • Insurance authorization
  • Home Health Care

Education

GED -

Perry Meridian HS
Indianapolis, IN
12-1994

Some College (No Degree) - Business

Ivy Tech Community College of Indiana
Indianapolis, IN

Skills

  • Customer Service
  • Hospitality
  • Policies and Procedures
  • Detail oriented
  • Customer satisfaction
  • Reliability and punctuality
  • Cross-functional skills
  • Maintenance reporting
  • Guest room cleaning
  • Hotel operations
  • Supplies organization
  • Guest service excellence
  • Laundry management
  • Cart restocking
  • Maintenance awareness
  • Cleaning techniques

Indy RBI (Reviving Baseball in the Inner City

  • Non Profit Organization 2019-Present
  • On the board and actively apart of program for 500 children Baseball/Softball
  • Working diligently with 4 Indy Gov Parks as well as Indianapolis Indians/Victory field
  • Raised over 30,000 for program thru volunteer work and sponsorship

References

  • References/ Contact Information

Indiana Alcohol and Tobacco License

  • 2009 - present

Timeline

Housekeeping

Hotel Equalities
09.2024 - Current

Housekeeping Supervisor

Whitelodging J.W Marriott
12.2022 - 08.2024

Sub Contractor

Emily Dunn Residential/Commercial Cleaning LLC
08.2018 - Current

Medical Representative

St Francis Hospital Beech Grove/ South Campuss
09.1995 - 04.2016

GED -

Perry Meridian HS

Some College (No Degree) - Business

Ivy Tech Community College of Indiana
Emily Jenkins Dunn