Emily Johnson
Costa Mesa,CA
Overview
8
8
years of professional experience
Work History
Lead Server
TaRaRin Thai Cuisine
07.2020 - 12.2024
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Developed strong rapport with regular customers, encouraging repeat business through genuine connection-building efforts.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Server
Applebees
02.2019 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Willie's Lebanese and Northwest Cuisine
12.2019 - 07.2020
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
Server
Mediterranean Network Restaurant
12.2016 - 03.2019
- Served food and beverages promptly with focused attention to customer needs.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Contributed to inventory management by monitoring stock levels.
Skills
- POS system operations
- Flexible scheduling
- Team leadership
- Positive and friendly attitude
- Great at multitasking
Timeline
Lead Server
TaRaRin Thai Cuisine
07.2020 - 12.2024
Server
Willie's Lebanese and Northwest Cuisine
12.2019 - 07.2020
Server
Applebees
02.2019 - 09.2022
Server
Mediterranean Network Restaurant
12.2016 - 03.2019
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