Emily Johnson
La Center
Summary
Detail-oriented entry-level IT candidate with hands-on experience in PC assembly, Windows reinstallation, and troubleshooting hardware and software issues. Strong problem-solving skills and ability to thrive in fast-paced environments. Seeking an IT Support or Internship role to further develop technical expertise.
Overview
2
2
years of professional experience
Work History
Server
Ichi Teriyaki
Vancouver
11.2025 - Current
- Provided exceptional customer service across multiple channels (in-person, phone, digital orders), effectively multitasking and resolving issues.
- Adapted to changing workflow demands, ensuring efficiency and quality under pressure in fast-paced environment.
- Coordinated multiple responsibilities, addressing issues promptly to sustain service quality.
Cashier
Coast Guard Exchange
Honolulu
08.2025 - 10.2025
- Processed customer transactions efficiently using POS systems in fast-paced retail environment.
- Ensured store cleanliness and adhered to established security and operational procedures.
- Completed military background check to secure position.
Server
Ichi Teriyaki
Vancouver
04.2024 - 03.2025
Education
Associate of Arts - General Studies
Clark College
Vancouver, Washington, WA08.2026
Skills
- Point-of-Sale (POS) System Operation
- PC Hardware Assembly & Component Installation
- Windows 10/11 Installation & System Reset
- Basic Hardware & Software Troubleshooting
- Fundamental Networking Knowledge (IP Addressing, Wi-Fi Connectivity)
- Microsoft Office (Word, Excel, Outlook – working knowledge)
- Google Workspace (Docs, Sheets, Gmail – working knowledge)
- Independent Problem-Solving
- Attention to Detail
- Adaptability & Quick Learning of New Systems
Timeline
Server
Ichi Teriyaki
11.2025 - Current
Cashier
Coast Guard Exchange
08.2025 - 10.2025
Server
Ichi Teriyaki
04.2024 - 03.2025
Associate of Arts - General Studies
Clark College