Emily Kellar
Westerville,OH
Summary
Dynamic leader and problem-solver with a proven track record at Lush Fresh Handmade Cosmetics, enhancing sales through strategic coaching and exceptional customer service. Skilled in team leadership and multitasking, I excel in fast-paced environments, driving performance and fostering strong customer relationships. Achieved significant improvements in sales and customer satisfaction, leveraging interpersonal skills and creative thinking.
Overview
4
4
years of professional experience
Work History
Floor Leader
Lush Fresh Handmade Cosmetics
Columbus, OH
03.2022 - Current
- Monitored sales performance against goals, communicated results to staff, and developed action plans for improvement.
- Coached and mentored new employees on company policies, procedures, and expectations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Executed merchandising tasks, floor moves and display updates to maintain appealing sales areas.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Collaborated in team settings to enhance workplace productivity.
Sales Ambassador
Lululemon
Columbus, OH
11.2020 - 04.2022
- Cultivated relationships with both new and existing clients to boost sales revenue.
- Employed personalized approaches to increase sales and enhance service uptake among new and existing customers.
- Worked collaboratively with leadership, maintaining efficiency.
Education
Bachelor of Arts - Psychology
The Ohio State University
Columbus, OH05-2024
Skills
- Coaching
- Employee training
- Team leadership
- Interpersonal skills
- Creative thinking
- Problem-solving
- Customer service
- Multitasking
Accomplishments
- Dean's List (OSU) Autumn 2021, Spring 2022, and Spring 2023
- Graduated Cum Laude (Cumulative GPA: 3.605)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeWork Location
HybridImportant To Me
Flexible work hoursLanguages
English
Native language
Spanish
Intermediate (B1)
B1
Timeline
Floor Leader
Lush Fresh Handmade Cosmetics
03.2022 - Current
Sales Ambassador
Lululemon
11.2020 - 04.2022
Bachelor of Arts - Psychology
The Ohio State University
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