Emily Killoran
Brooksville,FL
Summary
Experienced Licensed Nurse with a strong background in patient care and healthcare systems, seeking to transition into a Health Insurance Agent role. Leveraging my deep understanding of medical terminology, patient needs, and insurance processes to help individuals make informed decisions about their health coverage. Eager to apply my compassionate communication skills and problem-solving abilities while, providing clients with personalized, knowledgeable guidance on insurance options.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Oak Hill Senior living
Brooksville, FL
01.2024 - Current
- Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
- Prepared patients for examinations, tests or treatments and explained procedures.
- Worked with social workers, physical therapists and speech therapists to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
- Documented patient medical histories, current symptoms and vitals.
- Coordinated with interdisciplinary team members such as doctors, nurses and social workers to ensure quality patient care was provided.
Licensed Practical Nurse
HCA
Trinity, Fl
07.2022 - 10.2023
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Demonstrated excellent technical skills in, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
Nurse Intern
Brooksville Regional Hospital
Brooksville, FL
07.2021 - 07.2022
- Provide direct care to patients, including assistance with activities of daily living (ADLs) such as bathing, dressing, grooming, and toileting.
- Developed trusting relationships with patients and families through empathetic communication and active listening.
- Enhanced patient comfort by diligently monitoring vital signs and promptly addressing concerns.
- Collaborated with interdisciplinary healthcare teams to develop effective patient care plans.
Telecommunications Manager/Sales Associate
SYKES
Remote
06.2016 - 06.2018
- Oversee and motivate a remote sales team, including setting goals, conducting performance reviews, and providing ongoing training and support.
- Establish and maintain strong relationships with clients through calls, and correspondence.
- Address and resolve customer issues and concerns promptly, ensuring high levels of satisfaction and retention.
- Handle inbound and outbound phone calls in regards to billing, and service set up.
- Issued sales promotion materials to customers to boost sales.
- Used product knowledge to assist customers and suggest products.
Education
Licensed Practical Nurse - Nursing
ATA College
Spring Hill, FL06.2022
High School Diploma -
Central High School
Brooksville, FL05.2015
Skills
- Client needs analysis
- Multitasking Abilities
- Teamwork
- Customer service
- Sales techniques
- Nursing education background
- Medical compliance
- Critical thinking
- Medical Terminology
- Remote work experience
- Remote work management
Certification
- 2-40 Health Insurance License
- Licensed Nurse
- Basic Life support Certification
- Advanced Cardiac Life Support Certification
- Intravenous Certification
Timeline
Licensed Practical Nurse
Oak Hill Senior living
01.2024 - Current
Licensed Practical Nurse
HCA
07.2022 - 10.2023
Nurse Intern
Brooksville Regional Hospital
07.2021 - 07.2022
Telecommunications Manager/Sales Associate
SYKES
06.2016 - 06.2018
- 2-40 Health Insurance License
- Licensed Nurse
- Basic Life support Certification
- Advanced Cardiac Life Support Certification
- Intravenous Certification
Licensed Practical Nurse - Nursing
ATA College
High School Diploma -
Central High School
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