Kristi Azadian
Brooksville,FL
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
12
12
years of professional experience
Work History
Food Truck Manager
Rick's Taste Of Maine
Spring Hill, FL
04.2025 - 08.2025
- Managed daily food truck operations, ensuring efficient service and customer satisfaction.
- Trained staff on food safety standards and best practices for food preparation.
- Coordinated inventory management, maintaining stock levels
- Streamlined ordering processes improving turnaround time for customer requests.
- Increased brand visibility through social media management, engaging with customers online to build loyalty.
- Adapted quickly to changing conditions or unexpected challenges during events or operating hours without compromising service quality.
- Oversaw daily financial tasks such as cash handling, recordkeeping, and reporting to ensure accuracy and transparency in all transactions.
Manager/Server
Villa Vosilla Boutique Resorts
Tannersville, NY
01.2020 - 07.2023
- Oversaw daily operations to ensure optimal guest experiences and service quality.
- Managed budget allocation, reducing costs while maintaining high standards of service.
- Coordinated event planning and execution, increasing guest satisfaction and loyalty.
- Negotiated contracts with suppliers effectively, securing competitive pricing on products and services required for resort operations.
- Recruited trained, and mentored staff members to maintain a high standard of service quality.
- Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
- Delivered exceptional customer service in high-volume dining environment.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Resolved guest complaints promptly, maintaining positive dining experiences.
Events Coordinator/Server/Front Desk Agent
Glens Falls House
Round Top, NY
01.2017 - 01.2020
- Coordinated logistics for events, ensuring all elements aligned with client expectations.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Managed multiple tables efficiently, ensuring timely order processing and accuracy.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Managed front desk operations, ensuring seamless guest check-ins and check-outs.
- Maintained accurate records of guest information and billing transactions using property management systems.
Resort Supervisor
Vail Resorts Inc
Hunter, NY
01.2014 - 12.2016
- Oversaw daily operations, ensuring exceptional guest experiences and service quality.
- Analyzed guest feedback to identify areas for improvement, enhancing overall satisfaction scores.
- Implemented sustainability practices across resort operations, promoting environmental responsibility within the team.
- Enhanced guest satisfaction by implementing personalized services and addressing individual needs.
- Established partnerships with local businesses, enhancing guest experience through unique activities and excursions.
- Optimized room allocation processes, maximizing revenue generation opportunities from bookings.
Education
Associate's - Medical Billing And Coding
University of Phoenix
Online Courses05-2010
Skills
- Food preparation
- Social media promotion
- Problem-solving
- Time management
- Guest services
- Cash handling
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Sales techniques
Timeline
Food Truck Manager
Rick's Taste Of Maine
04.2025 - 08.2025
Manager/Server
Villa Vosilla Boutique Resorts
01.2020 - 07.2023
Events Coordinator/Server/Front Desk Agent
Glens Falls House
01.2017 - 01.2020
Resort Supervisor
Vail Resorts Inc
01.2014 - 12.2016
Associate's - Medical Billing And Coding
University of Phoenix