Emily Kirschler
Sewickley,PA
Summary
Productive college student eager to learn and work any position. Strongly accustomed with food service, sanitation procedures, and customer satisfaction. Works well with a team and has a strong willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Host
Elia Mediterranean Grille
11.2022 - 01.2024
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted customers on the phone with reservations and mobile orders
- Managed communication among servers and other employees
Bakery/Deli Clerk
Soergel Orchards & Garden Center
09.2019 - 08.2022
- Enhanced customer satisfaction by providing exceptional service and product knowledge in the bakery and deli departments.
- Increased sales by creating visually appealing displays of bakery and deli items.
- Maintained a clean and sanitary work environment, adhering to food safety regulations and company policies.
- Assisted customers with special orders, ensuring accurate fulfillment and timely delivery for events and occasions.
- Crafted custom sandwiches made-to-order for customers
- Provided assistance through phone, writing down orders and assisting with catering options
- Provided personalized service for customers with dietary restrictions or preferences by suggesting appropriate alternatives from available options.
- Balanced multiple responsibilities concurrently while maintaining excellent organization skills under pressure during peak hours or busy seasons.
- Demonstrated versatility by cross-training in multiple areas, including baking, deli preparation, cashier duties, and customer service.
Education
Bachelor of Science - Psychology
University of Pittsburgh
Pittsburgh, PA05.2027
High School Diploma -
North Allegheny Senior High School
Wexford, PA06.2023
Skills
- Telephone reception
- Detail Oriented
- Team Collaboration
- Exceptional communication
- Sanitation procedures
- Food service experience
- Attentive learner
- Cash register operation
- Management of high-stress environments
- Customer satisfaction
Artistry
I have been creating art since I was 8 years old. I adore my creative imagination and my ability to put ideas on paper
Timeline
Host
Elia Mediterranean Grille
11.2022 - 01.2024
Bakery/Deli Clerk
Soergel Orchards & Garden Center
09.2019 - 08.2022
Bachelor of Science - Psychology
University of Pittsburgh
High School Diploma -
North Allegheny Senior High School
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