Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Emily Koch

Muskegon

Summary

Shift Leader with expertise in training and operational efficiency, driving improvements in customer satisfaction and team productivity. Demonstrated success in enhancing workplace morale through effective communication and leadership skills. Proven track record of optimizing processes to achieve organizational goals.

Overview

5
5
years of professional experience

Work History

Shift Leader

WESCO
Whitehall
09.2023 - Current
  • Trained new team members on operational procedures and safety standards.
  • Supervised daily operations and ensured adherence to safety protocols.
  • Coordinated shift schedules to optimize workforce efficiency and coverage.
  • Enforced company policies while promoting a positive work environment.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.

Cashier

Duck Creek Rv Resort
Whitehall
06.2020 - 09.2023
  • Maintained accurate cash drawer and balanced daily sales.
  • Managed inventory of merchandise and supplies effectively.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Followed company security procedures for handling large sums of money.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Education

High School Diploma -

Whitehall High School
Whitehall, MI
05-2021

Skills

  • Effective communication
  • Work environment promotion
  • Adaptability to change
  • Time management
  • Positive mindset
  • Creative problem solving

References

References available upon request.

Timeline

Shift Leader

WESCO
09.2023 - Current

Cashier

Duck Creek Rv Resort
06.2020 - 09.2023

High School Diploma -

Whitehall High School

Similar Profiles

CREATE PROFILE