Summary
Overview
Work History
Education
Skills
Timeline
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Emily Kolb

EVANSVILLE,IN

Summary

Accomplished Sales Associate/Part timeManger with 3 and a half years of experience training, coaching and motivating sales professionals. Expert at continually enhancing skills of sales staff to support achievement of quotas and maximize profits. Seasoned professional at identifying weaknesses and addressing performance issues, resulting in increased earnings.

Overview

5
5
years of professional experience

Work History

Sales Associate/Part Time Manager

Lane Bryant
11.2019 - Current
  • Motivated and led sales team to achieve performance targets for initial prospect interaction, scheduling, engagement during sales process and closing.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Trained personnel on policies, procedures and communications for in-person and telephone etiquette.

Hostess

Biaggi's Ristorante Italiano
09.2018 - 01.2019
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

A Cosmetology Certificate - Cosmetology

Roger's Academy of Hair Design
Evansville, IN
03.2005

High School Diploma -

William Henry Harrison High School
Evansville, IN
05.2003

Skills

  • Sales
  • Territory Management
  • Sales Presentation
  • Sales Team Leadership

Timeline

Sales Associate/Part Time Manager

Lane Bryant
11.2019 - Current

Hostess

Biaggi's Ristorante Italiano
09.2018 - 01.2019

A Cosmetology Certificate - Cosmetology

Roger's Academy of Hair Design

High School Diploma -

William Henry Harrison High School

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Emily Kolb