Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Emily Kortens

Milwaukee

Summary

Kind and results-oriented professional with an extensive background in social services and team leadership. Excelled in care plan development and effective communication, demonstrating a keen ability to assess client needs and coordinate comprehensive services. Proven track record in enhancing team efficiency and improving client satisfaction through meticulous coordination and assessment skills.

Overview

4
4
years of professional experience

Work History

Social Work Intern

New Castle Place
Milwaukee
09.2024 - Current
  • Administered comprehensive assessments such as Social Determinants of Health, BIMs, and PQH2-9 for residents.
  • Coordinated meetings with residents' families to develop care plans.
  • Accompanied social worker to learn various aspects of their duties.

Command Center Team Lead

University of Milwaukee WI
Milwaukee
12.2021 - Current
  • Handled inbound calls to address motorists' inquiries and resolve issues.
  • Reviewed purchased permits and verified the accuracy of uploaded data.
  • Facilitated training sessions for new team members.

Dietary Aide

Tender Reflections Assisted Living
Manitowoc
12.2020 - 09.2021
  • Maintained safe food handling practices to prevent germ spread.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.

Education

Bachelor - Social Work

University of Wisconsin, Milwaukee
Milwaukee, WI
05-2025

Skills

  • Care plan development
  • Client assessment
  • Social service coordination
  • Effective communication
  • Team collaboration

Affiliations

  • I am the Social Chair for UWM's local sorority Kappa Tau coordinating events with other student organizations on campus

Timeline

Social Work Intern

New Castle Place
09.2024 - Current

Command Center Team Lead

University of Milwaukee WI
12.2021 - Current

Dietary Aide

Tender Reflections Assisted Living
12.2020 - 09.2021

Bachelor - Social Work

University of Wisconsin, Milwaukee

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Emily Kortens