Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Emily Kraus

Emily Kraus

Michigan City,IN

Summary

Qualified Certified Medical Assistant with background in assisting healthcare professionals and providing patient care. Skilled in clinical procedures and medical administration, contributing to improved patient outcomes. Demonstrated ability in patient communication and maintaining medical records efficiently.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Franciscan Physician Network
04.2021 - 10.2021
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Taught patients about medications, procedures, and care plan instructions.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Certified Medical Assistant

Momentum Foot and Ankle Clinic
01.2022 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Taught patients about medications, procedures, and care plan instructions.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Oriented and trained new staff on proper procedures and policies.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtain foot and ankle x-rays weight-bearing in the office.

Cashier

Dollar Tree
11.2020 - 03.2021
  • Worked closely with shift managers to solve problems and handle customer concerns.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.

Housekeeper

Baymont Inn & Suites
03.2019 - 07.2020
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.


Education

Academic Honors Diploma -

Michigan City High School
Michigan City, IN
06.2019

Associate of Applied Science - Medical Assisting

Ivy Tech Community College
Michigan City, IN
12.2020

Technical Certificate in Healthcare Specialist - Health Science

Ivy Tech Community College
Michigan City, IN
12.2020

Certificate in Medical Office Administration - Health Science

Ivy Tech Community College
Michigan City, IN
12.2020

Skills

  • ID Verification
  • Cleaning and sanitizing
  • Multi-tasking ability
  • Good telephone etiquette
  • HIPAA Compliance
  • Specimens collection and processing
  • Patient Scheduling
  • Electronic Health Records
  • Vital Sign Monitoring
  • Inventory Management
  • Direct Patient Care
  • Clinical Documentation
  • Maintaining confidentiality
  • Medical terminology knowledge
  • Phlebotomy
  • X-rays
  • Sterilization techniques
  • Compassionate
  • Patient-focused care

Certification

  • CMA Certified through the AAMA until May of 2025, then I will be retaking my recertification exam.
  • Basic Life Support Certification (BLS), in the process of recertifying

Timeline

Certified Medical Assistant

Momentum Foot and Ankle Clinic
01.2022 - Current

Certified Medical Assistant

Franciscan Physician Network
04.2021 - 10.2021

Cashier

Dollar Tree
11.2020 - 03.2021

Housekeeper

Baymont Inn & Suites
03.2019 - 07.2020

Academic Honors Diploma -

Michigan City High School

Associate of Applied Science - Medical Assisting

Ivy Tech Community College

Technical Certificate in Healthcare Specialist - Health Science

Ivy Tech Community College

Certificate in Medical Office Administration - Health Science

Ivy Tech Community College

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Emily Kraus