Emily Kreft
Madison,WI
Summary
A responsible and well-organized veterinary assistant/technician with one year of working experience and one year of veterinary technician schooling. Skilled in restraining animals, and administering care to animals. Always ready to learn new things at the clinic.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Veterinary Technician
Wisconsin Community Veterinary Center
2024.04 - Current
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Monitored post-operative recovery processes closely for around 60 surgical patients to detect any complications early enough for prompt intervention.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Administered medications to animals in treatment and documented changes in condition.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Improved patient care by assisting veterinarians in diagnosing and treating animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Restrained animals to protect veterinarians from potential harm.
Vet Receptionist/ Vet Assistant
Capital City Vet Clinic
2023.01 - 2023.04
- Greeted visitors warmly and ensured clients and patients had a positive experience
- Handled cash and credit card payments with accuracy
- Answered phones professionally by organizational protocols
- Helped get labs and samples ready for testing
- Used sign-in sheets and other check-in procedures to track clients and patients at the clinic.
- Maintained detailed and accurate records of payments, calls, emails, and other forms of communication.
- Help conduct regular health checks on all animals in the facility to detect any potential health issues early on.
- Communicated effectively with clients regarding their pets' conditions and provided emotional support when needed
- Assisted veterinarians and veterinary technicians with routine exams and treatments of animals, including restraining animals for examinations and administering vaccinations
- Educated clients on proper pet care techniques including nutrition, grooming, exercise and preventive healthcare measures
- Restrained animals for veterinary examinations, treatments and procedures
- Provided general administrative duties such as scheduling appointments, answering phones, filing paperwork
Vet Assistant
Sandhill Pet Clinic
2018.06 - 2018.09
- Helped with getting medications ready and explaining to owners how to administer the medication
- Helped with prepping and cleaning up exam rooms before and after each patient
- Helped care and assist with animals that were in kennels
- Assisted with restraining animals during blood draws, visits, and other procedures
- Helped with prepping the animals and the room for surgeries, as well as cleaning the room and sterilizing after surgeries
- Communicated effectively with clients regarding their pets' conditions and provided emotional support when needed
- Maintained accurate medical records for each patient in accordance with clinic protocols
- Provided post-operative care to ensure successful recovery of animals after surgery or other procedures
- Provided general administrative duties such as scheduling appointments, answering phones, filing paperwork
- Cleaned cages and kennels regularly to maintain a safe and sanitary environment for both staff members and patients
- Managed inventory of medical supplies at the clinic
Education
Bachelor of Science - Applied Biology And Pre Veterinary Medicine
Arizona State University
2028
Bachelor of Science - Veterinary Technology
Penn Foster College
01.2026
High School Diploma -
Sun Prairie High School
05.2022
Skills
- Animal Restraining
- Records Preparation
- Document Control
- Time Management
- Sorting and Labeling
- Verbal and Written Communication
- Telephone Skills
- Security Awareness
- Customer and Client Relations
- Information Protection
- Referral Coordination
- Organization and Efficiency
- Schedule Management
- Reception Desk Management
- Reminder Calls
- Spreadsheet Tracking
- Visitor Check-In
- Organization Skills
- Office Supply Inventory Control
- Appointment Confirmation
- Making Appointments
- Exam Room Preparation
- Greeting and Seating Clients
- Patient Information Collection
- Patient Reception
- Billing and Payment
- Cleaning kennels
Certification
- Fear Free Certification Training
- First Aid and CPR certified
Timeline
Veterinary Technician
Wisconsin Community Veterinary Center
2024.04 - Current
Vet Receptionist/ Vet Assistant
Capital City Vet Clinic
2023.01 - 2023.04
Vet Assistant
Sandhill Pet Clinic
2018.06 - 2018.09
Bachelor of Science - Applied Biology And Pre Veterinary Medicine
Arizona State University
Bachelor of Science - Veterinary Technology
Penn Foster College
High School Diploma -
Sun Prairie High School
- Fear Free Certification Training
- First Aid and CPR certified
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