Dedicated Accounting Clerk with excellent experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality—dependable and quick-learning team player with effective communication and organization skills.
Handled customer inquiries and complaints, providing timely and appropriate solutions.
In coordination with a paralegal or lawyer, established new companies with the IRS and the state of Texas.
Resolved any franchise tax issues for a specific company.
Assisted in the electronic and paper filing of tax returns.
Scheduled space or equipment for special programs, meetings, and conferences.
Maintained an organized filing system of confidential client information by company policy.
Served visitors by greeting, welcoming, and directing them to the appropriate personnel.
Scheduled and confirmed appointments.
Delivered administrative support to team members by making copies, faxing, organizing documents, and rearranging schedules.
Performed data entry tasks into various computer systems accurately and promptly.
Bank Teller, Bank Teller Supervisor
First Capital Bank of Texas
01.2011 - 03.2013
Managed and balanced cash vault, audits, and general ledger accounts.
Participated in hiring and performance evaluation processes for teller staff.
Contributed to the bank's security by strictly adhering to confidentiality and security policies.
Coordinated with other bank departments to streamline customer transactions and improve service delivery.
Resolved customer complaints promptly and efficiently.
Monitored cash levels in each teller's drawer.
Conducted regular audits of teller activities to ensure the accuracy of transactions.
Managed daily teller line operations, ensuring efficient transaction processing and high customer satisfaction.
Bank Teller
American State Bank (Prosperity Bank)
01.2009 - 01.2011
Education
Associate’s degree-Applied Science - Accounting Information Management
Tarrant County College
Fort Worth, TX
Skills
Detail-oriented data management
Client assistance
Analytical problem-solving
Fundamental accounting
Lead teller operations
Organized financial records
Administrative coordination
Client relationship management
Professional demeanor
Retail banking knowledge
Certification
Accounting Clerk, Level III License - 2023-2024
Languages
Spanish
Elementary
Interests
Youth Development Programs, I am a volunteer soccer coach for CISA, Cleburne Independent Soccer Association, on evenings and weekends, overseeing the coaching of my daughter's soccer team