Emily Laird
Omaha,Nebraska
Summary
Dedicated customer service professional with 7 years of experience delivering high-quality support and building strong customer relationships in fast-paced environments. Skilled in resolving complex issues with patience and efficiency, enhancing customer satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Associate Manager/Bartender/Head Server/Head Hostess
Lazlos Brewery and Grill
07.2017 - Current
- Handled POS systems
- Regular use of Microsoft Outlook & Excel
- Exceptional customer service during high-paced situations
- Proper teamwork and communication
- Ability to multitask
Housekeeper
Marriott International, Inc.
10.2020 - 06.2021
- Provided for hotel guests
- Sorted, washed, folded, and ironed laundry
- Monitored cleaning supplies
- Cleaned and inspected hotel rooms
Education
Bachelor of Science - Behavioral Sciences
University of Nebraska At Omaha
Omaha, NE05-2026
High School Diploma -
Millard South High School
14905 Q St, Omaha, NE 6813705-2020
Skills
- Microsoft Excel/Outlook
- Problem-solving abilities
- Reliability
- Team leadership
- Customer service
- Multitasking
- Conflict Resolution
- Store management
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Housekeeper
Marriott International, Inc.
10.2020 - 06.2021
Associate Manager/Bartender/Head Server/Head Hostess
Lazlos Brewery and Grill
07.2017 - Current
Bachelor of Science - Behavioral Sciences
University of Nebraska At Omaha
High School Diploma -
Millard South High School
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