Summary
Overview
Work History
Education
Skills
Timeline
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Emily Larsen

Le Sueur,MN

Summary

A hardworking and passionate job seeker with strong organizational skills. Ready to help the team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

6
6
years of professional experience

Work History

Guest Service Leader

Kwik Trip
01.2023 - Current
  • Led team members in specific areas by delegating tasks, answering questions and resolving conflicts.
  • Observed employee performance for compliance with policies and standard operating procedures.
  • Communicated with managers to discuss employee performance, report violations and assist with policy enforcement.
  • Monitored daily business operations to drive peak team performance.
  • Supervised and trained staff on cash handling, stocking merchandise, machine maintenance, and customer service.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.

Retail Sales Associate

Plato's Closet
08.2022 - 01.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size and color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Managed cash register after end of shift to balance and record accurate transactions.

Retail Sales Associate

Kwik Trip
02.2021 - 07.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Managed cash register after end of shift to balance and record accurate transactions.

Lead Farm Hand

Ludwig Tree Nursery
06.2017 - 09.2020
  • Operated farm equipment such as tractors and trucks with extreme care and precision.
  • Performed regular maintenance to keep farm equipment in safe working order.
  • Maintained and repaired fences, buildings and other farm structures as part of groundskeeping duties.
  • Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
  • Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
  • Supervised work activities of farm laborers and provided instruction and guidance.

Education

High School Diploma -

Le Sueur-Henderson High School
Le Sueur, MN
05.2023

Skills

  • Professional Relationships
  • Energy and Physical Stamina
  • Recordkeeping Compliance
  • Sales Presentation
  • Issue Resolution
  • Corporate Compliance
  • Time Management
  • Goal-Driven
  • Teamwork and Collaboration

Timeline

Guest Service Leader

Kwik Trip
01.2023 - Current

Retail Sales Associate

Plato's Closet
08.2022 - 01.2023

Retail Sales Associate

Kwik Trip
02.2021 - 07.2022

Lead Farm Hand

Ludwig Tree Nursery
06.2017 - 09.2020

High School Diploma -

Le Sueur-Henderson High School

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Emily Larsen