Emily Larson

• Successfully resolved patient concerns or complaints related to meals or service quality by taking prompt corrective actions when needed.
• Optimized kitchen efficiency for better meal preparation and delivery, ensuring timely service to patients.
• Managed a team of dietary aides, providing ongoing coaching and support to ensure high-quality meal services for patients. Provided 180 meals per day to tenants and residents.

• Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
• Hired as the assisted living was under construction and I was able to hire and train staff and set the standards for fine dining. Began position with 13 original tenants and grew position into over 60 tenants in first year.

• Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
• Provided ongoing support to volunteers throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization''s goals.
• Developed a volunteer grocery shopping program for the Brainerd/Baxter Minnesota area senior citizens.

Supervised multiple counties of the senior nutrition program building relationships with senior citizens, program staff and supporting agencies.

Conducted training with staff, met with site councils and supervised cooks to provide tasty and nutritious meals for senior citizens.

Maintained day to day operations of senior dining while working with volunteers and staff to provide congregate meals and meals on wheels to the community.