Emily Lavergne
Summary
While being the General Manager of the Lafayette Pizza Artista, I have opened every (9) Pizza Artista. I maintained the #1 location, highest sales, lowest turnover, etc. I ran the flag ship location and trained every franchisee owner and General Manager in the company. Assisted in creating training material, certification material, operation manuals, foundation class presentations, store opening schedules, created marketing materials, TV ads, radio ads, along with a variety of other task. Currently running the newest venture, Pizza Amore.
Overview
9
9
years of professional experience
Work History
General Manager
Pizza Amore
10.2015 - Current
- Managed budget implementations, employee reviews, training, schedules.
- Managed a diverse team of people, fostering a positive work environment and high employee satisfaction.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Developed and maintained relationships with customers.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
Education
High School Diploma -
Church Point High School
Church Point, LASkills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Effective leader
- Time Management
- Efficient multi-tasker
- Customer Relations
- Training and Development
- Verbal and written communication
- P&L Management
- Schedule Management
Timeline
General Manager
Pizza Amore
10.2015 - Current
High School Diploma -
Church Point High School
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