EMILY LAZO
ELIZABETH,NJ
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Team player with determination and willingness to always learn, grow, and problem-solve.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Peer Advisor
Seton Hall University
South Orange, NJ
08.2023 - Current
- Counseled students on the selection of courses, majors, minors, internships, and other educational programs.
- Provided support during orientation activities such as tours, registration processes.
- Assisted college professors in lesson and activity preparation for freshman classes.
Shift Leader Manager
COLDSTONE CREAMERY
Linden, NJ
04.2021 - Current
- Cooperated with coworkers to improve customer experience and manage storefront
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team
- Established performance goals for employees and provided feedback on methods for reaching those milestones
- Coached crew members to optimize performance and motivate toward more efficient work
- Kept employees operating productively and working on task to meet business and customer needs.
Paid Intern
Superior Court of New Jersey
Paterson, NJ
04.2024 - 08.2024
- Maximized efficiency by creating and managing court calendars.
- Performed document retrieval and entry into court databases
- Ensured high level of satisfaction through effective customer service
- Provided Spanish translation support to clients
- Research case loads
Private Tutor
ELIZABETH BOARD OF EDUCATION
Elizabeth, NJ
01.2019 - 03.2020
- Conducted one-on-one tutoring sessions to help students engage in active learning and critical thinking skills
- Supported teacher instruction, thoroughly discussing concepts, and designing custom practice questions
- Kept and reviewed academic records for students to determine areas to cover in tutoring sessions
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Education
BACHELOR OF ARTS - Criminal Justice
Seton Hall University
South Orange, NJ05-2025
HIGH SCHOOL DIPLOMA -
Frank J. Cicarell Academy
Elizabeth, NJ06.2022
Skills
- Accurate Money Handling
- Verbal and Written Communication
- Workflow Optimization
- Interpersonal Communication Skills
- Delegating Work
- Guest Satisfaction
- Margin Goals
Accomplishments
- Effective team captain that was able to assign tasks and meet goals with other members. Collaborated with high school engineering team members to solve problems and build prototypes. Our D.I. team, focused on art and engineering, and won the 2021 championship in the NJ state division.
- Double-siding witness and defense attorney on the Seton Hall Mock Trial Team (2022-present)
- Ended my high school career with a 4.1 GPA.
- Currently, I hold a 3.9 GPA at Seton Hall University.
- Dean’s List at Seton Hall University
Languages
- English, Native or Bilingual
- Spanish, Native or Bilingual
- Portuguese, Limited Working
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- AP Global Seal of Biliteracy (Spanish)
References
References available upon request.
Timeline
Paid Intern
Superior Court of New Jersey
04.2024 - 08.2024
Peer Advisor
Seton Hall University
08.2023 - Current
Shift Leader Manager
COLDSTONE CREAMERY
04.2021 - Current
Private Tutor
ELIZABETH BOARD OF EDUCATION
01.2019 - 03.2020
BACHELOR OF ARTS - Criminal Justice
Seton Hall University
HIGH SCHOOL DIPLOMA -
Frank J. Cicarell Academy
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