Emily Lewis
Buckeye,AZ
Summary
Proven track record in enhancing customer satisfaction and streamlining service operations, as demonstrated at In-N-Out Burger. Excels in fast-paced environments, leveraging strong multitasking and POS system skills. Known for exceptional customer service and maintaining high sanitation standards, significantly contributing to repeat business and efficient service delivery.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Fast Food Worker
In-N-Out Burger
09.2023 - Current
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
Server
Compass Group
06.2023 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Sales Associate
Harley Davidson Motor
02.2023 - 06.2023
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Fast Food Worker
In-N-Out Burger
12.2019 - 02.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Education
High School Diploma -
Tonopah Valley High School
Tonopah, AZ05.2022
Skills
- Customer Service
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Fast and efficient service worker
- Patience and Empathy
- Engaging personality
- Money Handling
- Safe Food Handling
- Organized multi-tasker
- Reliable and punctual
- Late-night shift availability
- Stress tolerance and resilience
- Organization and Planning
- Customer Response
- Valid Arizona driver's license
- POS Systems
Timeline
Fast Food Worker
In-N-Out Burger
09.2023 - Current
Server
Compass Group
06.2023 - 09.2023
Sales Associate
Harley Davidson Motor
02.2023 - 06.2023
Fast Food Worker
In-N-Out Burger
12.2019 - 02.2023
High School Diploma -
Tonopah Valley High School
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