Summary
Overview
Work History
Education
Skills
Timeline
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Emily Linehan

Emily Linehan

Sandown,NH

Summary

My name is Emily Linehan. I graduated from Timberlane High School in 2023 and now i’m currently starting college to get my LADC. I work very hard and i’m motivated. I have been through a lot in life but I won’t let that stop me from becoming who I want to be!

I am an experienced Salon Receptionist with background in managing client appointments, front desk operations and customer service. Demonstrated ability to maintain salon cleanliness while handling multiple tasks simultaneously. Skilled in using salon booking software and known for creating welcoming atmosphere for all clients. Success in resolving client issues promptly, ensuring client satisfaction and promoting salon services effectively. I am very hardworking, I thrive in team-based atmosphere.

Overview

3
3
years of professional experience

Work History

Salon Receptionist

Salon 27
11.2021 - 10.2023
  • Listened closely to customer complaints and responded appropriately to issues.
  • Maximized stylist productivity by coordinating schedules, managing appointment cancellations, and ensuring optimal utilization of resources.
  • Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
  • Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.
  • Expedited check-in procedures by confirming appointments, verifying client information, and updating records as necessary.
  • Boosted client retention with superior communication skills, providing a welcoming atmosphere and addressing concerns in a timely manner.
  • Assisted stylists with preparing clients for services, enhancing overall efficiency during peak hours.

Ice Cream Server

Memories Ice Cream
04.2021 - 10.2021
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Observed health code regulations and internal policies for cleaning and sanitizing.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.

Education

Bachelor - Addiction Counseling

Grand Canyon University
Phoenix, AZ

High School Diploma -

Timberlane Regoinal High School
Plaistow, NH
04.2023

Skills

  • Strong Organization
  • Phone Etiquette
  • Complaint resolution
  • Basic accounting
  • Upselling Services
  • Marketing support
  • Customer Service
  • Sales
  • Front of house supply stocking
  • Front Desk Management

Timeline

Salon Receptionist

Salon 27
11.2021 - 10.2023

Ice Cream Server

Memories Ice Cream
04.2021 - 10.2021

Bachelor - Addiction Counseling

Grand Canyon University

High School Diploma -

Timberlane Regoinal High School

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Emily Linehan