Emily Llano
El Dorado Hills,CA
Summary
Ambitious and detail-oriented merchandising professional with extensive experience in the apparel and service industries. Proven ability to exceed sales targets, foster top-performing teams, and deliver exceptional customer experiences. Passionate about building relationships, solving problems, and leveraging creativity and organizational skills to develop strategic, consumer-focused merchandising solutions.
Overview
5
5
years of professional experience
Work History
LEAD SERVER
Bodega SF
05.2022 - 01.2025
- Trained and mentored 8+ new team members, fostering a strong service-oriented team culture.
- Managed daily front-of-house operations, ensuring seamless service and customer satisfaction.
- Maintained inventory control and coordinated with suppliers to ensure product availability.
KEY HOLDER
Cary Lane Boutique
10.2019 - 09.2022
- Supervised 100% of daily store operations and managed inventory reports to maintain stock accuracy.
- Led visual merchandising strategies, increasing foot traffic and sales conversion rates
- Collaborated with buyers for optimal product selection, resulting in higher customer satisfaction.
ASSISTANT STORE MANAGER
Windsor Fashions
09.2020 - 09.2021
- Directed a team of 9 staff, enhancing team efficiency.
- Oversaw all opening and closing procedures, prepared detailed daily sales and profit reports for corporate.
- Strengthened client relationships, driving repeat business and improving customer retention
Education
Bachelor of Science - Apparel Merchandising
San Francisco State University
05-2024
Skills
- Inventory and operations management
- Strong analytical and problem-solving skills
- Proficient in Microsoft Excel, Office and PLM systems
- Excellent cross-functional collaboration and communication
- Adaptable and results-driven mindset
- Customer relationship management
- Meticulous with strong multitasking abilities
- Elementary Japanese proficiency
Timeline
LEAD SERVER
Bodega SF
05.2022 - 01.2025
ASSISTANT STORE MANAGER
Windsor Fashions
09.2020 - 09.2021
KEY HOLDER
Cary Lane Boutique
10.2019 - 09.2022
Bachelor of Science - Apparel Merchandising
San Francisco State University