Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
GeneralManager

Onastaisa Reese

Lead Serving
Denver,Co

Summary

https://bold.pro/my/onastaisa-reese-231222123539 To obtain a full time position that will allow the ability to utilize skills and education while making an immediate contribution to the company. Also growth opportunities to accept challenging assignments and responsibility for career advancement as successful achievements in a professional atmosphere. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members. Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Lead Server

Ruth Chris Steakhouse
12.2021 - Current
  • As a Server, I Serve customers dining in and ordering take out while maintaining a professional attire
  • Answer any calls after three rings using proper phone answering procedures
  • Follow the daily cleaning calendar
  • Operate a POS system and make sure guests are satisfied before they exit the restaurant
  • Greeting guests and taking orders efficiently and serving food while hot and cocktail beverages.Doing side work such as folding napkins, cleaning glass and silverware
  • Wearing a professional tie with her back or up
  • Maintain high volume tables daily
  • And following closing protocols.serving plates up to 250 degrees
  • Passionate about learning and committed to continual improvement.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Server

Blue Sushi Sake Girll
04.2018 - 12.2021
  • Greeting guests immediately with a friendly welcome and menus
  • Accurately taking note/record of guests orders and drinks
  • Properly and carefully service food and drinks to guest
  • Staying calm and providing excellent service even during the busiest times of day or rush hour
  • Helping guest with cocktails orders serving and having knowledge in cocktails and alcohol beverages .Effectively communicating with guest to attend to their needs and satisfaction
  • Taking and payments and opening and closing out drawers.
  • Organized and detail-oriented with a strong work ethic.
  • Provided professional services and support in a dynamic work environment.
  • Developed and maintained courteous and effective working relationships.

Education

Undergraduate - Criminology

Metropolitan State University of Denver
2019

Undergraduate - Business Management

Colorado State University
2017

High School Diploma - undefined

Rangeview High School
2016-05

Skills

  • Cash handling
  • Interpersonal Skills
  • Professional Appearance
  • Conflict Resolution Skills
  • Supervisor skills
  • Inventory Management
  • Self-Motivated
  • Communication Skills
  • Customer service
  • Restaurant Experience
  • Food service
  • Collaborative Work
  • Food & beverage sales
  • Upselling
  • Serving
  • Proficient in inventory software
  • Multi- Tasking Skills
  • POS
  • Bartending
  • Cocktail experience
  • Decision Making
  • Customer Relation Skills
  • Customer Service
  • Wine Service
  • To-Go Order Preparation
  • Cash Handling
  • Dining Customer Service
  • Alcohol Serving
  • Positive and Friendly Attitude
  • Credit and Cash Transactions
  • Food Safety Management
  • POS Systems Operations
  • Organization and Efficiency
  • Leadership

Work Preference

Work Type

Part TimeFull Time

Location Preference

On-Site

Important To Me

Company CultureCareer advancementFlexible work hours

Timeline

Lead Server

Ruth Chris Steakhouse
12.2021 - Current

Server

Blue Sushi Sake Girll
04.2018 - 12.2021

Undergraduate - Criminology

Metropolitan State University of Denver

Undergraduate - Business Management

Colorado State University

High School Diploma - undefined

Rangeview High School
Onastaisa ReeseLead Serving