Haley Palmer
Pepperell,MA
Summary
Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Overview
4
4
years of professional experience
Work History
Host
Ruth Chris Steakhouse
09.2024 - Current
- Welcomed and seated guests, ensuring optimal dining experience through attentive service.
- Managed reservation system, coordinating seating arrangements for efficient table turnover.
- Trained new hosts on procedures and customer service standards to enhance team performance.
- Collaborated with front-of-house staff to maintain smooth operation during peak periods.
- Monitored dining area cleanliness, assisting in maintaining high standards of the restaurant.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Barista
Gourmet Donuts
09.2021 - Current
- Greeted customers and prepared orders for coffee drinks, food items, and other beverages.
- Operated POS system and registers to process customer payments, and managed tips
- Maintained a clean work environment by wiping down counters and equipment, washing dishes, and cleaning floors.
- Restocking cups, lids, syrups, coffee beans, prepare food stations throughout shifts.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Assisted with both opening and closing duties, including inventory and cleanup.
Dog Trainer
Massachusetts Bernedoodles
10.2022 - 12.2022
- Taught basic commands such as sit, stay, and come to bernedoodle puppies, poodles and bernese mountain dogs.
- Evaluated the progress of each dog’s training program by observing interactions with owners during lessons.
- Kept records documenting animal health, diet or behavior.
- Administered prescribed medications to animals.
- Evaluated dogs progress during training sessions, adjusting techniques according to learning styles.
- Maintained clean training arena for the dogs.
Education
High School Diploma -
North Middlesex Regional
Townsend, MA06.2023
Bachelor of Science - Psychology, Criminal Justice
Worcester State University
Worcester, Massachusetts, MA05-2027
Skills
- Cash Handling
- Menu Memorization
- Conflict Mediation
- Speedy and Efficient
- Team Player
- Friendly and Outgoing
- Active Listener
- Customer service
- Problem-solving
- Attention to detail
- Record keeping
Timeline
Host
Ruth Chris Steakhouse
09.2024 - Current
Dog Trainer
Massachusetts Bernedoodles
10.2022 - 12.2022
Barista
Gourmet Donuts
09.2021 - Current
High School Diploma -
North Middlesex Regional
Bachelor of Science - Psychology, Criminal Justice
Worcester State University