Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Londono

Hackettstown

Summary

Developed strong communication and problem-solving skills in fast-paced customer service environment. Skilled in managing administrative tasks, handling inquiries, and providing exceptional service. Seeking to transition into new field, leveraging these transferrable skills to contribute to organizational success.

Overview

4
4
years of professional experience

Work History

Front Desk Associate

Planet Fitness
04.2025 - Current
  • Enhance member experience by warmly greeting 100-150 members daily, addressing inquiries, & guiding engaging facility tours with exceptional communication, empathy, & problem-solving skills
  • Manage membership sales, upgrades, cancellations, & account updates while implementing strategies for membership upgrades including promotions & personalized offers
  • Optimize a clean, safe, & welcoming environment through vigilant check-in monitoring, strict policy enforcement, & active participation in facility upkeep

Co-Owner

Soul Sisters Spaces
08.2023 - Current
  • Planning an event from start to finish includes weddings, baby showers, birthday parties, and grand openings.
  • Design and build balloon/floral arches and backdrops.
  • Create personalized gifts according to everyone's likes, personalities and occasion.
  • Deliver and install all decor of clients' needs.

Receptionist

GL Setter Inc.
05.2023 - 08.2023
  • Welcomed all clients into the office creating a bright and friendly environment.
  • Answered phone calls to assist clients with their basic needs for jewelry questions and services.
  • Maintained area clean and organized to provide a presentable look.

Team Member

Dunkin
03.2022 - 08.2022
  • Provided great customer service by taking orders and resolved issues in a friendly and efficient manner.
  • Prepared food and beverages in a timely manner, while also providing it in a fresh and clean way.
  • Operated the cash register and handled transactions accurately.
  • Built and maintained a positive work environment with other team members.

Education

Associates of Science - Business Administration

Sussex County Community College
Newton, NJ
12-2025

Skills

  • Fluent in Spanish
  • Patience and empathy
  • Organization and record keeping
  • Willingness to learn
  • Ability to multitask and adapt to varied situations
  • Time management
  • Problem-solving skills
  • Listening skills
  • Guest relations

Timeline

Front Desk Associate

Planet Fitness
04.2025 - Current

Co-Owner

Soul Sisters Spaces
08.2023 - Current

Receptionist

GL Setter Inc.
05.2023 - 08.2023

Team Member

Dunkin
03.2022 - 08.2022

Associates of Science - Business Administration

Sussex County Community College

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