Emily Long
El Dorado Hills,CA
Summary
Office manager at JBL Signs, excelling in organizational skills, customer service and overall office functions. Successfully negotiate vendor contracts and maintain a professional relationship with clients. Proven ability at enhancing operational efficiency, ensuring timely project completion and superior client satisfaction.
Overview
18
18
years of professional experience
Work History
Owner
Fire in The Hole Chili
Oroville, CA
06.2022 - Current
- Developed and perfected my chili recipe where it became "Award Winning." Continue to enhance product and customer satisfaction
- Managed daily operations, ensuring food quality and compliance with health regulations.
- Oversaw inventory management, optimizing supply chain processes to reduce waste.
- Trained and mentored volunteer staff on preparation techniques and customer service standards.
Office Manager
JBL Signs
Oroville, CA
04.2019 - Current
- Manage all office operations, ensuring efficient workflow and timely completion of projects.
- Collaborate with vendors to negotiate contracts.
- Efficient in Quickbooks online.
- Maintain accurate records for all inventory and client management.
Server/Key Supervisor
Applebees
Oroville, CA
02.2008 - 03.2020
- Delivered exceptional customer service in a high-volume fast paced dining environment.
- Managed customer orders efficiently, ensuring accuracy and timely delivery with a positive attitude.
- Trained new servers on menu knowledge, service standards and all restaurant procedures.
- Coordinated with kitchen staff to streamline food preparation and proper plating techniques.
- Proven efficiency in money handling.
Skills
- Fanatical customer service
- Office management
- Exceptional leadership skills
- Resolve customer queries with a positive and professional attitude
- Effective at scheduling and calendar management
- Executed safe food and beverage handling
- Menu memorization
- Trained new team members on POS system
- Cash handling
- Proficient in restaurant operations
Timeline
Owner
Fire in The Hole Chili
06.2022 - Current
Office Manager
JBL Signs
04.2019 - Current
Server/Key Supervisor
Applebees
02.2008 - 03.2020