Emily Lovett
Ridge Manor
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at World Of Beer. Proven ability to foster teamwork and collaboration while achieving high customer satisfaction. Adaptable and organized, with a commitment to maintaining cleanliness and efficiency in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Mom
Self-employeed
02.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
Team Member
Steak N Shake
06.2024 - 02.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Server/Host Trainer
World Of Beer
04.2023 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased customer satisfaction by effectively addressing and resolving conflicts or concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Mentored new hires through comprehensive onboarding processes, resulting in well-prepared team members.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Conducted regular inspections of dining areas for cleanliness standards compliance and ongoing maintenance needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Established strong rapport with returning customers, fostering loyalty and repeat business for the restaurant.
Cashier/Food Preparation Worker
Ziferos
08.2022 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Welcomed customers and helped determine their needs.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Worked flexible schedule and extra shifts to meet business needs.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Packaged and stored food products following proper handling and preservation methods.
Education
South Sumter High
Bushnell, FL05-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Clear communication
- Following instructions
- Flexible schedule
- Computer skills
- Goal setting and achievement
Timeline
Mom
Self-employeed
02.2025 - Current
Team Member
Steak N Shake
06.2024 - 02.2025
Server/Host Trainer
World Of Beer
04.2023 - 06.2024
Cashier/Food Preparation Worker
Ziferos
08.2022 - 04.2023
South Sumter High
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