Emily Major
Greer,South Carolina
Summary
Dynamic team leader with a proven track record at Otter Creek Waterpark, excelling in team motivation and performance improvement. Skilled in coaching and mentoring, I developed efficient workflows that enhanced guest satisfaction and operational compliance. Committed to fostering collaboration and problem solving, I empowered team members to achieve their best.
Overview
3
3
years of professional experience
Work History
Team Leader
Otter Creek Waterpark
05.2022 - Current
- Supervised daily operations, ensuring safety and compliance standards were met consistently.
- Trained and mentored new team members on operational procedures and customer service excellence.
- Developed and implemented efficient workflows to enhance team productivity and guest satisfaction.
- Resolved guest concerns promptly, maintaining high standards of customer service and satisfaction.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Coordinated scheduling and staffing needs to optimize resource allocation during peak hours.
President of Mu Alpha Theta
Greer High School
09.2024 - 05.2025
- Led strategic planning initiatives to enhance academic performance and student engagement.
- Mentored members, promoting professional development and leadership skills.
Greer Junior Cotillion President
Greer Junior Cotillion
04.2024 - 05.2025
- Developed and executed strategic plans to enhance program offerings and participant engagement.
- Oversaw team operations, ensuring effective communication and collaboration among staff members.
- Coordinated events, optimizing logistics to ensure successful execution of cotillion activities.
- Cultivated relationships with community partners, expanding outreach and visibility of the organization.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Managed budgeting processes, aligning financial resources with organizational goals and initiatives.
Team Captain of Varsity Soccer
Greer High School
01.2024 - 05.2025
- Led team practices, ensuring effective collaboration and skill development among members.
- Developed game strategies, enhancing team's competitive performance and adaptability during matches.
- Analyzed opponent strategies, providing actionable insights to improve team preparation and execution.
- Cultivated a positive team culture, encouraging open communication and mutual respect among players.
- Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
- Liaised with head coach to discuss collective insights on chemistry, focus and mindset and worked together to co-lead team.
- Set clear expectations for each member''s roles and responsibilities, leading to improved accountability across the board.
- Mentored junior players, fostering growth and building confidence within the team environment.
Leo Club Leader
Leo Club at Greer High School
09.2022 - 05.2025
- Led community service projects, fostering collaboration among members and enhancing social impact.
- Coordinated fundraising events, successfully increasing participation and raising funds for local charities.
- Facilitated regular meetings, ensuring engagement and open communication among all club members.
- Established partnerships with local organizations, expanding outreach efforts and increasing community involvement.
- Ensured the club''s mission and values were reflected in its programming, marketing initiatives, and communications.
- Increased membership retention through fostering a positive and inclusive club environment.
- Mentored junior members, providing guidance and support to cultivate future leaders in the organization.
Education
High School Diploma -
Greer High School
Greer, SCSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- People management
- Coaching and mentoring
- Performance improvement
Timeline
President of Mu Alpha Theta
Greer High School
09.2024 - 05.2025
Greer Junior Cotillion President
Greer Junior Cotillion
04.2024 - 05.2025
Team Captain of Varsity Soccer
Greer High School
01.2024 - 05.2025
Leo Club Leader
Leo Club at Greer High School
09.2022 - 05.2025
Team Leader
Otter Creek Waterpark
05.2022 - Current
High School Diploma -
Greer High School