Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Generic

Emily Manz

Braddock,PA

Summary

Dynamic retail leader, excelling in merchandising and team engagement. Skilled in operations, promoting a positive culture, and providing an excellent customer experience.

Overview

11
11
years of professional experience

Work History

Assistant General Manager

Old Navy, Gap
Monroeville, PA
11.2017 - 05.2025
  • Drove profitable sales in adult departments by efficiently planning and executing company merchandising directions.
  • Implemented merchandising walk throughs to speak to impact of decisions and business acumen

-led a 3 year comp since 2021, ending at $4.3 million; women's specifically ending 2024 at a 0.2% comp and contribution of $1.72 million.

  • Assisted colleagues with projects or trainings to aid in their development and growth
  • Trained and coached sales staff
  • Direct report for high potential lead associate, designed to train them for leadership opportunities
  • Created a fun and engaging culture within the team
  • Analyzed sales data and promotions to optimize product placement
  • Ran required daily reporting, including business metrics, customer satisfaction, loyalty goals, and replenishment, to identify key metrics and areas of improvement

Department Manager

Old Navy, Gap
Monroeville, PA
09.2016 - 10.2017
  • Followed brand guidelines and standards to plan and execute children's department floor sets within time frame
  • Created an engaging and trusting culture
  • Led team to enhance customer service and drive sales growth
  • Oversaw daily operations and functions for day to day business
  • Trained and developed direct reports for future opportunities
  • Focused on growth of business acumen

Department Specialist

Old Navy, Gap
Monroeville, PA
12.2013 - 09.2016
  • Supported business by leading a team of 5-15 in all processes, with a focus in visual merchandising
  • Provided positive customer experience
  • Maintained store goals and standards

Education

High School Diploma -

East Allegheny
North Versailles, PA

Skills

  • Merchandising
  • Team engagement
  • Operations
  • Customer service

Timeline

Assistant General Manager

Old Navy, Gap
11.2017 - 05.2025

Department Manager

Old Navy, Gap
09.2016 - 10.2017

Department Specialist

Old Navy, Gap
12.2013 - 09.2016

High School Diploma -

East Allegheny

Volunteer

  • 2012-current

East Allegheny High School

Hair and makeup design, as well as stage managing

  • 2009-2018

St. Colman Catholic Church

Cathechist

Emily Manz