Emily-Marie Garcia
Miami,FL
Summary
Front desk receptionist with a strong background in customer service and data entry. Demonstrates exceptional problem solving and time management skills.
Committed to fostering team collaboration and improving fast paced office workflow.
Overview
2
2
years of professional experience
Work History
Dental Office Receptionist
Dental Specialists Group
Miami, FL
04.2024 - 12.2024
- Greeted patients, ensuring efficient check-in, and enhancing their experience.
- Optimized appointment scheduling reducing weight times and improving daily flow.
- Verified insurance details and claim statuses.
- Coordinated lab cases
- Managed cash and electronic payments smoothly.
- Updated electronic records with patient information.
Accounts Receivable Clerk
Master Trucking USA Corp
Miami, FL
03.2023 - 02.2024
- Managed accounts receivable, enhancing collection efficiency and reducing outstanding balances.
- Streamlined driver communication boosting, operational efficiency reducing delays.
- Insured communication through effective email management.
- Processed faxes, accurately, supporting documentation and information flow.
- Collaborated with brokers to resolve issues and improve financial outcomes.
Education
Southwest Miami HighSchool
Miami, FLSkills
- Document preparation
- Follow-up skills
- Payment processing
- Phone and email etiquette
- Data entry
- Appointment scheduling
- Customer service
- Front office management
- Office opening and closing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dental Office Receptionist
Dental Specialists Group
04.2024 - 12.2024
Accounts Receivable Clerk
Master Trucking USA Corp
03.2023 - 02.2024
Southwest Miami HighSchool