EMILY MARTINEZ
Overview
8
8
years of professional experience
Work History
Sales Consultant
AT&T
Rockaway, NJ
01.2020 - Current
- Consistently recognized as a top sales performer, managing multiple business accounts and executing price negotiations, enhancing customer satisfaction and loyalty
- Developed team-oriented strategies, serving as a subject matter expert on products and services, fostering a collaborative work environment
- Addressed complex customer inquiries with proactive communication, leading to high levels of satisfaction and retention
Assistant Manager
Piercing Pagoda
Rockaway, NJ
04.2017 - 04.2020
- Delivered excellent customer service, guiding clients in product care and assisting in selection based on individual needs
- Oversaw end-of-day reconciliations and cash transactions, ensuring compliance with financial policies and accurate record-keeping
Sales Associate / Key Holder
Foot Locker
Rockaway, NJ
11.2016 - 01.2018
- Directed store operations, including cash handling, inventory management, and team coordination, improving overall store performance
- Implemented data-driven strategies based on market trends, boosting revenue and store efficiency
Education
Master of Science - Business Analytics
William Paterson University
Wayne, NJ05.2026
Bachelor of Science - Business Administration and Marketing
Montclair State University
Montclair, NJ05.2024
Skills
- Data Analysis & Visualization: Tableau, Power BI, RStudio
- Marketing & Content Creation: Canva, Adobe Photoshop
- Project & Time Management: Demonstrated experience leading projects and meeting tight deadlines
- Business Tools: SAP, BW, Microsoft Office Suite (Excel with pivot tables, Word, PowerPoint)
- Communication: Bilingual in English and Spanish
- Adaptability & Problem-Solving: Proven resilience and flexibility in dynamic environments
Accomplishments
- Term Project Leader, Spring & Fall 2022-2023, Spring 2024
- Dean's List, Spring & Fall 2023, Spring 2024
Timeline
Sales Consultant
AT&T
01.2020 - Current
Assistant Manager
Piercing Pagoda
04.2017 - 04.2020
Sales Associate / Key Holder
Foot Locker
11.2016 - 01.2018
Master of Science - Business Analytics
William Paterson University
Bachelor of Science - Business Administration and Marketing
Montclair State University
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