Andrew Mohamed
Miami
Summary
Manager with over eight years in service operations and a track record of enhancing service in high-volume settings. Successfully led large teams while implementing inventory management strategies that reduced food waste and improved cost efficiency. Seeking multi-unit leadership opportunities to drive operational consistency and profitability.
Overview
8
8
years of professional experience
Work History
Manager
Mo’s Bagels & Deli
Hallandale Beach
05.2022 - 09.2025
- Supervised dining operations to maintain efficient service and deliver strong guest satisfaction.
- Developed weekly schedules for 30+ staff to optimize coverage and reduce labor costs.
- Mediated employee conflicts and addressed HR concerns to promote a professional, collaborative workplace.
- Managed inventory control and ordering using forecasts to cut waste and improve stock accuracy.
- Prepared thorough financial and sales reports to ensure accurate accounting records and transparency.
- Maintained professional teamwork and operational standards to support consistent service quality.
- Trained new hires on cash-handling procedures and register reconciliation to cut till errors.
- Handled daily cash procedures and register reconciliation for transactions exceeding the reported daily totals.
- Enforced store presentation and cleanliness standards across departments to uphold brand consistency.
- Conducted supplier price comparisons and renegotiated orders to achieve lower ingredient costs.
- Filled multiple roles including cook, server, cashier, host, and busser to maintain operations during staff shortages.
Caterer
Mo’s Bagels & Deli
Hallandale Beach
01.2021 - 05.2022
- Managed large-scale catering operations for events up to $10,000+, ensuring timely delivery and service quality.
- Prepared diverse menu items while adhering to strict food safety and quality standards.
- Transported catering orders to venues, ensuring timely arrival and quality of all items.
- Arranged food displays that exceeded client expectations and enhanced event presentation.
- Served guests during events with attentive table service, reinforcing brand representation.
- Coordinated logistics with clients and team members, resolving issues efficiently to maintain service quality.
- Implemented upsell techniques to boost event add-on sales and enhance client satisfaction.
- Operated effectively in fast-paced, high-pressure environments while preserving service and presentation quality.
Cashier
Mo’s Bagels & Deli
Hallandale Beach
05.2017 - 05.2022
- Processed high-volume transactions for dine-in, takeout, delivery, and catering with consistent accuracy.
- Coordinated multiple order streams during peak periods to reduce wait times and ensure timely fulfillment.
- Communicated order details to kitchen and delivery teams to enhance accuracy and punctuality.
- Resolved customer issues promptly, providing attentive service that encouraged repeat business.
- Maintained clean and organized front-counter and POS areas to support efficient service and health compliance.
- Operated effectively under pressure in a fast-paced environment while achieving performance and quality targets.
- Verified specifications and oversaw packaging for large catering orders to uphold presentation standards.
Deli Clerk
Mo’s Bagels & Deli
Hallandale Beach
05.2017 - 05.2022
- Opened and closed deli, set up displays, and enforced safety protocols to protect product quality.
- Maintained high-volume deli food preparation and cleanliness to ensure customer satisfaction and safety.
- Prepared made-to-order sandwiches, wraps, and salads accurately to meet customer requests.
- Sliced meats and cheeses to precise weights for effective portion control and inventory management.
- Operated deli slicers and scales, ensuring safe practices to support smooth operations.
- Prepared various deli items including cold cuts, cheeses, salads, and hot offerings to expand menu availability.
- Guided customers with attentive order-taking and product knowledge, fostering upsells and repeat business.
- Ensured sanitation of work areas and utensils, adhering to health regulations for safe food preparation.
Education
Bachelor’s Degree - Economics
Skills
- Sales Strategy
- Financial Analysis
- Budget management
- Inventory Management
- Quality Control
- Time Management
- Customer relationship management
Timeline
Manager - Mo’s Bagels & Deli
05.2022 - 09.2025
Caterer - Mo’s Bagels & Deli
01.2021 - 05.2022
Cashier - Mo’s Bagels & Deli
05.2017 - 05.2022
Deli Clerk - Mo’s Bagels & Deli
05.2017 - 05.2022
Florida International University - Bachelor’s Degree, Economics
Personal Information
Title: Manager
Languages
English, Native
Personal Information
Title: Manager