Emily Matherly
Shelbyville,KY
Summary
Results-oriented Property Management Professional with over 10 years of experience in overseeing residential properties and coordinating maintenance. Skilled in conducting inspections, managing resident relations, and maintaining operational documentation. Expertise in customer service, compliance, and financial administration enhances property value and resident satisfaction.
Overview
2027
2027
years of professional experience
Work History
Property Manager
River City Properties
Louisville, Kentucky
03.2015 - Current
- Oversaw daily operations of residential properties, ensuring high standards for resident satisfaction and property appearance.
- Coordinated leasing activities including inquiries, applications, lease preparations, renewals, move-ins, and move-outs, enhancing tenant experience and ensuring occupancy rates.
- Served as primary contact for residents and applicants, addressing inquiries, concerns, and service requests promptly.
- Monitored rent collections and followed up on delinquent accounts, ensuring timely payments and maintaining up-to-date resident and payment records.
- Conducted regular property inspections and followed up on issues affecting safety, cleanliness, curb appeal, and resident satisfaction.
- Resolved resident complaints and conflicts with professionalism, reinforcing community policies and lease requirements to maintain a positive living environment.
- Scheduled maintenance repairs, inspections, and preventative maintenance with internal teams and external vendors.
- Processed evictions in accordance with state laws and procedures.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
Sr. Certified Pharmacy Technician/Warehouse Inventory Specialist
Kroger
Louisville, KY
2012 - 2015
- Processed and filled medication orders accurately and efficiently.
- Assisted pharmacists with prescription verification and patient consultations.
- Managed inventory levels to ensure availability of medications and supplies., rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Managed inventory levels of medications and supplies to ensure availability and prevent shortages.
- Maintained accurate records and inventory of pharmaceuticals, supplies, and equipment.
- Received and verified daily incoming drug inventories, resolved discrepancies, and accurately logged items into the inventory system.
- Monitored expiration dates on medications to ensure compliance with safety standards and maintain product integrity.
- Ensured compliance with state regulations and pharmacy policies diligently.
- Maintained clean and organized pharmacy shelving and work areas.
Education
Some College (No Degree) -
University of Louisville
Louisville, KYHigh School Diploma -
Sacred Heart Academy
Louisville, KYSkills
- Residential Property Management
- Lease Administration
- Rent collections
- Property inspections
- Lease Negotiation
- Market analysis
- Operational Efficiency
- Compliance & Policy Enforcement
- Resident relations
- Attention to detail
- Time Management
Timeline
Property Manager
River City Properties
03.2015 - Current
Sr. Certified Pharmacy Technician/Warehouse Inventory Specialist
Kroger
2012 - 2015
Some College (No Degree) -
University of Louisville
High School Diploma -
Sacred Heart Academy