Summary
Overview
Work History
Education
Skills
Languages
Timeline
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LEIDY DIROCHE

Nutley,NJ

Summary

Well-seasoned Property Manager with extensive experience in all aspects of Management. Accomplished leader repeatedly recognized for outstanding performance, exceeding goals, and generating revenue. Proven ability to save costs and grow revenue through analytical thinking and financial management. Sound leader with special capabilities in building teams, strategizing, and implementing workable plans.

Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.

Overview

10
10
years of professional experience

Work History

PROPERTY MANAGER

THG Properties
10.2021 - 09.2024
  • Property management of 350 units at five different complexes - Supervise maintenance staff of 8
  • Oversee inspections of building and exterior common areas, building systems and mechanics, landscape, and other common amenities and ensure necessary repair and maintenance activities are conducted in a timely manner
  • Investigating and resolving property complaints and rental violations
  • Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards
  • Ensure that unit turnover is completed on budget and in an efficient timeframe
  • Developed relationships with local government, police, and fire officials
  • Managed all maintenance requests from tenants in a timely manner
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping, capital improvements
  • Manage accounts receivable, approve accounts payable, and accounting reports
  • Reduced delinquency with strategic planning and negotiation tactics

PROPERTY MANAGER

Passaic Affordable Housing Coalition
01.2017 - 09.2021
  • Regularly inspected and addressed deficiencies on property and Schedule repairs as needed
  • Provide reports and maintain records for review by PHA Board and Executives
  • Manage and oversee a team of 10 staff members
  • Manage two properties consisting of 191 public housing units and maintain working relationships with residents at the properties
  • Maintain occupancy expectations by handling all new incoming participants
  • Responsible for lead EPA quarterly reports, 30-day notices, move-out inspections
  • Work with contractors to address landscaping, plumbing, heating, door installations, etc
  • At all sites
  • Handle tenant disputes, lease violations, evictions, grievance hearings, etc
  • Work with Section 8 Housing Department, handling Housing Standard inspections, HQS

WORK ORDER CLERK

Passaic Housing Authority
01.2015 - 12.2016
  • Liaison between site property managers (3) and maintenance personnel (19) for 700 apartments
  • Developed weekly, monthly, and yearly reports according to department procedures
  • Reviewed invoices of outsourced work to comply with contractual terms
  • Scheduled maintenance personnel, tracking absences, performance, tools, and supplies
  • Formulated activity reports for the Executive Director - Routinely walked the (6) properties
  • Schedules maintenance personnel, tracking absences, performance, tools, and supplies

Education

BACHELORS IN BUSINESS - ADMINISTRATION

Berkeley College
NJ

Skills

  • Residential Property Management
  • Strategic planning
  • Proficient with Yardi
  • Proficient with Appfolio
  • Proficient with Windows
  • Proficient with Word
  • Proficient with Excel
  • Proficient with Outlook
  • Skilled multi-Tasker
  • Resident Relations
  • Landlord/Tenant law
  • City and County Regulation
  • Work order monitoring

Languages

Spanish
Native or Bilingual

Timeline

PROPERTY MANAGER

THG Properties
10.2021 - 09.2024

PROPERTY MANAGER

Passaic Affordable Housing Coalition
01.2017 - 09.2021

WORK ORDER CLERK

Passaic Housing Authority
01.2015 - 12.2016

BACHELORS IN BUSINESS - ADMINISTRATION

Berkeley College

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LEIDY DIROCHE