Jerri Dunham
Little Elm
Summary
Dynamic leader in property management with a strong record in achieving high occupancy rates and enhancing tenant satisfaction. Expertise in developing and implementing effective property management strategies, while fostering strong business relationships. Proven ability to mentor teams and communicate effectively across all levels.
Overview
9
9
years of professional experience
Work History
Property Manager
CAF Management
Plano
07.2025 - Current
- Managed tenant relations, addressing concerns promptly to enhance tenant satisfaction.
- Resolved tenant complaints swiftly, ensuring high levels of tenant satisfaction.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Coordinated maintenance and repairs with vendors and contractors to ensure timely service delivery.
- Conducted regular property inspections to ensure compliance with regulations.
- Trained and mentored junior staff in property management best practices.
- Developed marketing strategies to promote available rental units effectively.
- Drafted and monitored budgets for overall maintenance and operations.
- Prepared detailed budgets and financial reports for properties.
- Compiled and conveyed operational and financial data to regional manager.
Assistant Vice President
SUNRIDGE MANAGEMENT GROUP
07.2019 - 04.2025
- Oversaw daily operations and strategic business priorities of an eight property portfolio comprising 1,700 diverse units.
- Directly interface with executive leadership, including company owners to guide operational strategy.
- Prepare, implement, and monitor budgets and ensure optimal performance throughout each year.
- Lead and mentor a 30-member cross-functional personnel team.
- Defined and led employee relations and engagement strategy, enhancing performance and employee satisfaction.
- Developed multiple staff into leadership positions, retaining top industry talent.
Lease Up Property Manager
Millennium Place
06.2018 - 07.2019
- Managed the daily operations of a 192-unit complex in active lease up status, including all resident relations, financial management, vendor negotiation and management, marketing, building operations management, maintenance, and other key functions.
- Started with property during construction and achieved an 85% occupancy rate within 8 months of starting lease up.
- Recruited, hired and trained all staff member.
- Marketed apartments by serving as the face of the complex to prospective residents and the community.
- Marketed apartments by serving as the face of the complex to prospective residents and the community.
- Approved all new and renewed leases and implemented and adhered to corporate policy on budgets, rental collections, evictions, and other areas.
Lease Up Property Manager
Parc at Wylie
Wylie
07.2017 - 06.2018
- Started with property during construction and achieved an 97% occupancy rate within 10 months of starting lease up.
- Achieved 97% occupancy rate within 10 months of starting lease up at property during construction.
- Recruited, hired and trained all staff members who went on to be promoted up within company.
- Served as face of complex to prospective residents and community, effectively marketing apartments.
- Sourced and secured relationships with vendors, residents, and industry leaders to enhance community engagement.
- Sourced and secured strong relationships with vendors, residents, and industry leaders.
Education
Available Upon Request
Skills
- Residential Property Management
- Tenant Relations
- Budgeting & Fiscal Analysis
- Operational Efficiency
- Property Operations Training
- Vendor Management
- Contract Management
- Compliance Management
- Microsoft Office Suite
- RealPage
- Onesite
- Entrata
- Paylocity
- Grace Hill
- Bluemoon
Timeline
Property Manager
CAF Management
07.2025 - Current
Assistant Vice President
SUNRIDGE MANAGEMENT GROUP
07.2019 - 04.2025
Lease Up Property Manager
Millennium Place
06.2018 - 07.2019
Lease Up Property Manager
Parc at Wylie
07.2017 - 06.2018
Available Upon Request