Emily Mccarthy
Greenfield ,IN
Summary
Dynamic professional with a proven track record in customer service and multitasking. Excelled in high-volume environments, significantly enhancing client satisfaction and operational efficiency. Skilled in cash management and team collaboration, showcasing a blend of hard and soft skills to achieve outstanding results.
Overview
6
6
years of professional experience
Work History
Bartender
The Wooden Bear Brewery
08.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Commercial/Residential Cleaner
Casey's Cleaning Company
02.2023 - 08.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Hairstylist
Self-employed
03.2019 - 03.2023
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Education
High School Diploma -
Greenfield Central High School
Greenfield, IN06-2011
Cosmetology License - Cosmetology
Walker Career Center School of Cosmetology
Indianapolis, IN06-2011
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Clear and effective communication
Timeline
Bartender
The Wooden Bear Brewery
08.2024 - Current
Commercial/Residential Cleaner
Casey's Cleaning Company
02.2023 - 08.2024
Hairstylist
Self-employed
03.2019 - 03.2023
High School Diploma -
Greenfield Central High School
Cosmetology License - Cosmetology
Walker Career Center School of Cosmetology
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