Emily McCormick
Knoxville,TN
Summary
Accomplished Legal Specialist & Admission Specialist with a proven track record at Knoxville Community Development Corporation, showcasing expertise in document management and exceptional time management skills. Excelled in streamlining processes, enhancing file accessibility, and supporting legal preparations, significantly improving organizational efficiency. Demonstrates strong problem-solving abilities and excellent communication, contributing to superior team and client relations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Legal Specialist
Knoxville Community Development Corporation
11.2019 - 09.2024
- Implemented best practices in document management, enhancing organization and accessibility of critical files.
- Managed a diverse workload efficiently, prioritizing tasks based on urgency and importance.
- Prepared and reviewed no trespass list request & appeals for KCDC's No Trespass List. Typing & sending No Trespass decision letters.
- Scheduled and reviewed eviction hearing request for tenants. Typing and sending scheduled hearing request and hearing decision letters.
- Supported KCDC attorney during court preparations by organizing court docket, and calculating resident prorated rent.
- Scanning move out files for all KCDC's properties.
- Filing and documenting all detainer and WRITs for KCDC's manangement.
Housing Admissions Specialist
Knoxville Community Development Corporation
11.2019 - 11.2023
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Provided exceptional customer service by promptly addressing applicant inquiries and concerns via phone, email, or in-person visits.
- Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
- Communicated with applicants to explain application process and answer questions.
- Answered phones, called prospects and handled email contacts for applicants and current tenants.
- Screening applicants for housing and conduct background checks.
- Working as the front desk receptions at KCDC main office at time.
- Working closely with field management leasing unit vacancies in a timely manner.
Trama ICU Nursing Assistant
University of Tennessee
09.2018 - 11.2019
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
Education
12 EKG Lead Certification - 12 Lead EKG
University of Tennessee
Knoxville, TN04.2017
Cosmetology License - Cosmetology
Tennessee School of Beauty
Knoxville, TN06.2015
High School Diploma -
Central High School
Knoxville, TN05.2002
Skills
- Document Review
- Time Management
- Problem-Solving
- Multitasking
- Excellent Communication
- Document Management
- File Organization
- Office Administration
Certification
- Certified Professional of Occupancy
Timeline
Legal Specialist
Knoxville Community Development Corporation
11.2019 - 09.2024
Housing Admissions Specialist
Knoxville Community Development Corporation
11.2019 - 11.2023
Trama ICU Nursing Assistant
University of Tennessee
09.2018 - 11.2019
- Certified Professional of Occupancy
12 EKG Lead Certification - 12 Lead EKG
University of Tennessee
Cosmetology License - Cosmetology
Tennessee School of Beauty
High School Diploma -
Central High School
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